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Nhận xét về Somerset Vientiane

4 out of 5
Somerset Vientiane
Souphanouvong Avenue, Sikottabong District, Vientiane

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 63/120 nhận xét" "
Đánh giá 8 - Tốt. 41/120 nhận xét" "
Đánh giá 6 - Được. 13/120 nhận xét" "
Đánh giá 4 - Kém. 3/120 nhận xét" "
Đánh giá 2 - Tồi. 0/120 nhận xét" "

9,2/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Jawad

Đi cùng gia đình, Khách đi công tác, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Excellet services
Lưu trú 4 đêm vào Tháng 3, 2024
Annie trả lời vào 17/05/2024
Dear JawadThank you for taking the time to share your stay experience at Somerset Vientiane!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Sincerely yours,Anintorn OwathasarnResidence Manager

4/10 - Kém

David

Đi cùng bạn đồng hành
Ok property, ok staff. These are serviced apartments so not the same service as a hotel. A bit noisy. Sound come from other rooms. WIFI was terrible. Internet access dropped out often and sometimes for long periods. Would not stay there again.
Lưu trú 3 đêm vào Tháng 3, 2024
Annie trả lời vào 09/04/2024
Dear David,Thank you for taking your value time to provide us with your feedback on 30 March 2024.We are so sorry to know that you are unhappy during your recent stay. Please accept our apologize that we are doing internet upgrade process. Thank you for giving us the opportunity to address your concerns. You can request garden view next visit.We hope to be able to welcome you again and have another opportunity to serve you better.Once again, thank you for your continued support.Sincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

savath, olathe

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
beautiful hotel surrounded with trees , room is big with kitchen and sofa, swimming pool is beautiful.
Lưu trú 8 đêm vào Tháng 2, 2024
Annie trả lời vào 20/03/2024
Dear Mr savathThank you for sharing your positive staying experience with us!We are delighted to see that you were well looked after by our team at Somerset Vientiane! Your score will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soon.Sincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

ARA

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Annie trả lời vào 20/03/2024
Dear ARA Thank you for sharing your positive score stay experience with us!We are delighted to see that you were well looked after by our team at Somerset Vientiane! Your score will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

Mai

Great quiet place away from all the party life. Good for couples but not good for people who wants to enjoy the nightlife.
Lưu trú 2 đêm vào Tháng 2, 2024
Annie trả lời vào 29/02/2024
Dear Mai,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

klaus

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Little bit short on cutlerie in the kitchen. But no problem when you ask. Very friendly people.
Lưu trú 5 đêm vào Tháng 2, 2024
Annie trả lời vào 29/02/2024
Dear Mr MuljadiThank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

8/10 - Tốt

Masayuki

Lưu trú 1 đêm vào Tháng 2, 2024
Annie trả lời vào 29/02/2024
Dear MasayukiThank you for sharing your positive score stay experience with us!We are delighted to see that you were well looked after by our team at Somerset Vientiane! Your score will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

BOSOO

Lưu trú 3 đêm vào Tháng 2, 2024
Annie trả lời vào 29/02/2024
Dear BOSOOThank you for sharing your positive score stay experience with us!We are delighted to see that you were well looked after by our team at Somerset Vientiane! Your score will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

8/10 - Tốt

Catherine

Lưu trú 3 đêm vào Tháng 2, 2024
Annie trả lời vào 29/02/2024
Dear Mr Thank you for sharing your positive score stay experience with us!We are delighted to see that you were well looked after by our team at Somerset Vientiane! Your score will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

6/10 - Được

Alexandra

Thích: Sạch sẽ, tiện nghi phòng
Bon hotel
Hôtel calme bien situé propre bon petit déjeuner ..seul bémol la piscine non chauffée..hôtel à recommander
Lưu trú 4 đêm vào Tháng 1, 2024
Annie trả lời vào 29/02/2024
Dear Alexandra,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

8/10 - Tốt

Gullmar

Lưu trú 2 đêm vào Tháng 12, 2023
Annie trả lời vào 29/02/2024
Dear Gullmar,Thank you for sharing your positive score stay experience with us!We are delighted to see that you were well looked after by our team at Somerset Vientiane! Your score will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

Khamchanh

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was very clean…Answered all my questions and very polite.
Lưu trú 4 đêm vào Tháng 12, 2023
Annie trả lời vào 29/02/2024
Dear Khamchanh,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

8/10 - Tốt

Boua Xang

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms were nice and clean and in good condition. The staff was friendly and helpful.The breakfast was good.
Lưu trú 4 đêm vào Tháng 12, 2023
Annie trả lời vào 29/02/2024
Dear Boua Xang,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

Susan

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was spacious as we reserved the 2 bedroom executive suite. The property was clean and it was nice to have in unit laundry since our stay was quite long. The pool was great and so was the daily breakfast buffet. The staff were nice and professional. The location was a bit of a challenge as there were not a lot of good restaurants within walking distance and hardly any street vendors. We like to eat local food when we travel. Other than that, our stay was pleasant.
Annie trả lời vào 29/02/2024
Dear Susan,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

Vilanda

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location was excellent. Easy to walk to restaurants and night life. Close to a convenient store to buy water and snacks. Staff was super friendly and spoke english.
Lưu trú 1 đêm vào Tháng 11, 2023
Annie trả lời vào 29/02/2024
Dear Vilanda,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soon.Sincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

hospital

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 11, 2023
Annie trả lời vào 29/02/2024
Dear Hospital,Thank you for sharing your positive score stay experience with us!We are delighted to see that you were well looked after by our team at Somerset Vientiane! Your score will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

Xue

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 11, 2023
Annie trả lời vào 29/02/2024
Dear Xue, Thank you for sharing your positive score stay experience with us!We are delighted to see that you were well looked after by our team at Somerset Vientiane! Your score will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

Kim

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is very comfortable and clean
Lưu trú 2 đêm vào Tháng 11, 2023
Annie trả lời vào 29/02/2024
Dear Kim,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soon.Sincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

Bounkeo, Kansas City

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was never disappointed with the service at Somerset. I have been to this hotel for the last three years. Very nice staff, quick check-in. Housing keeping is awesome!
Lưu trú 4 đêm vào Tháng 10, 2023
Annie trả lời vào 29/02/2024
Dear Bounkeo,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soon.Sincerely yours,Anintorn OwathasarnResidence Manager

10/10 - Xuất sắc

David

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Only bummer was mosquitoes
Lưu trú 2 đêm vào Tháng 10, 2023

8/10 - Tốt

Abdurehman

Lưu trú 1 đêm vào Tháng 10, 2023

8/10 - Tốt

Jonathan

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Ask for Internet Hotspot Modems
Great place to say for business. Internet is a little slow but they do provide Hotspot" modems for your room so ensure you ask for these!
Lưu trú 7 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

John

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Good choice for business
Excellent stay, comfortable spacious room with work space for home working.
Lưu trú 4 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

Cha

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The A/C in the lobby could be better.
Lưu trú 1 đêm vào Tháng 8, 2023

8/10 - Tốt

van, apple valley

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was nice if you get the 2 bedroom suite. It has a nice kitchen which is convenient.
Lưu trú 2 đêm vào Tháng 6, 2023

8/10 - Tốt

Susan

Thích: Sạch sẽ, tiện nghi phòng
The guy who checked us in the afternoon was not very helpful, welcoming or accomodating. He's more like a robot than a person. He made us felt that he's doing us a favour by staying in their hotel. Our 1st night was a horrible sleepless night due to the noise and uncomfortable room. However we were so lucky that the next day there was a nice and helpful guy Phetsamai who, with the help of his manager, assisted us with our issues and we were upgraded to a better room. Thanks heaps Phetsamai! The free use of the laundry room was great and the pool was simply relaxing after touring around on a hot day. Easy walk to town. Thanks to Em at the reception who has also been very kind and helpful during our stay.
Lưu trú 4 đêm vào Tháng 5, 2023

10/10 - Xuất sắc

KYUNGSEOK

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 28 đêm vào Tháng 6, 2023

8/10 - Tốt

Cang

Lưu trú 5 đêm vào Tháng 6, 2023

10/10 - Xuất sắc

KWANG DEUK

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 5, 2023

10/10 - Xuất sắc

KWANGDEUK

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 5, 2023

8/10 - Tốt

Frank

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Im allgemeinen ist Lage und Zustand der Unterkunft sehr gut. 2 Dinge, welche ich nicht so gut fand. Das Zimmer roch etwas muffig, man gewöhnt sich aber schnell an den Geruch,allerdings war die anfängliche Bemerkung dieses Geruchs auch immer gleich. Leider war das W-Lan über die gesamte Zeit sehr problematisch, immer wieder Verbindungsabbrüche. Die verwendete Technik funktionierte an anderen Orten in Vientiane ohne Probleme. Frühstück war in Ordnung, Preis desselben auch.
Lưu trú 3 đêm vào Tháng 4, 2023

6/10 - Được

Je Yong

Lưu trú 7 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

Veeraon

Lưu trú 1 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

Mehmet Fatih

Lưu trú 3 đêm vào Tháng 3, 2023

8/10 - Tốt

AGNES

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2022

10/10 - Xuất sắc

Jin Gon

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
비엔티안에서 꽤 괜찮은 숙소
라오스 수도에서 이정도 가성비 좋은 숙소는 없을 것 같습니다. 모든 것이 훌륭하였는데 다만 밤에 밖에서 들려오는 오토바이 자동차 소음은 좀 거슬렸습니다. 겨울에 도착해서 수영장을 이용하지 못한 것이 좀 아쉽네요.
Lưu trú 3 đêm vào Tháng 12, 2022

10/10 - Xuất sắc

yeongwook

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2022

10/10 - Xuất sắc

SEUNGYOUN

Lưu trú 4 đêm vào Tháng 12, 2022

10/10 - Xuất sắc

victoria

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Over all hotel was great!

10/10 - Xuất sắc

HEONDONG

Lưu trú 4 đêm vào Tháng 12, 2022

8/10 - Tốt

Denise

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 21 đêm vào Tháng 10, 2022

10/10 - Xuất sắc

Daniel

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nahe Flughafen und Stadtzentrum, schöner Garten mit Pool, gut eingerichtete Appartments, freundlicher Empfang.
Lưu trú 2 đêm vào Tháng 11, 2022

10/10 - Xuất sắc

Daniel

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Freundlicher und guter Service, schöne Gartenanlage mit Swimmingpool, gut ausgerüstete Appartments.
Lưu trú 3 đêm vào Tháng 10, 2022
Somerset Vientiane trả lời vào 25/10/2022
Dear Daniel,Thank you for your comments and rating. We are glad to hear that you satisfied staying at Somerset Vientiane.Best regards, Somerset VientianeKeisuke Kiyota

10/10 - Xuất sắc

Daniel

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ideal, auch für einen längeren Aufenthalt in Vientiane. Komfortabel eingerichtete Appartments. Schöner Garte mit Swimmingpool. Gratis shuttlebus zum Flughafen und (nach Fahrplan) auch ins Zentrum. Das Zentrum ist aber auch zu Fuss in 10 - 15 Minuten erreichbar.
Lưu trú 3 đêm vào Tháng 10, 2022
Somerset Vientiane trả lời vào 25/10/2022
Dear Daniel,Thank you very much for choosing Somerset Vientiane. We are glad to read your comments. We are looking forward seeing you again at Somerset Vientiane.Best regards, Somerset VientianeKeisuke Kiyota

6/10 - Được

Mathew

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wi-Fi didn’t work well. Would disconnect. Only works well in the lobby.
Lưu trú 2 đêm vào Tháng 10, 2022
Somerset Vientiane trả lời vào 25/10/2022
Dear Mathew,We apologize inconvenience caused about our Wi-Fi. We will consider your comment to find out solution to upgrade our Wi-Fi system. Again, we apologize the case of Wi-fi. Thank you for choosing Somerset Vientiane.Best regards, Somerset VientianeKeisuke Kiyota

8/10 - Tốt

Jan-Gregory

Thích: Sạch sẽ, tiện nghi phòng
Friendlines that has rearly been seen.
For the price really good with an very friendly staff. And without asking free transportation To the airport. Really friendly though there are newer and More posh places. But definitevly worth its money. Location was good with walking distance To almost every place.
Lưu trú 4 đêm vào Tháng 9, 2022
Somerset Vientiane trả lời vào 27/09/2022
Dear Jan-Gregory,Thank you very much for your rating and comment. We are looking forward seeing you again at Somerset Vientiane.Best regards, Somerset Vientiane

4/10 - Kém

Chun Hoe

Lưu trú 3 đêm vào Tháng 8, 2022
Somerset Vientiane trả lời vào 01/09/2022
Dear Chun Hoe,Thank you for your rating. We appreciate your rating.Best regards, Somerset Vientiane

10/10 - Xuất sắc

Embaye

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean, spacious and supportive staff
Lưu trú 11 đêm vào Tháng 6, 2022
Somerset Vientiane trả lời vào 08/07/2022
Dear Embaye, Thank you very much for sharing your experience at Somerset Vientiane. We really appreciate your comment. Best regards, Somerset Vientiane Residence Manager

8/10 - Tốt

FAHAD

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
In general the hotel was fine,but WIFI was weak
Lưu trú 10 đêm vào Tháng 6, 2022
Somerset Vientiane trả lời vào 06/07/2022
Dear FAHAD, Thank you for sharing your experience. We are now investigating the reason of Wifi issues. Thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota