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"Everyone at this hotel has always been very kind and provided great service. I have stayed at the Seaport hotel for the past four years when I come for the Boston Marathon. Each year, I receive a $35 VIP credit to spend on food or beverages, and I have always used it at Starbucks without any issues. This year, however, I was told that due to company policy, the credit cannot be used at Starbucks, so I was not given the $35 credit. I understand it is not a large amount, but since this benefit was provided in previous years, I feel disappointed and a bit misled. I hope you can help clarify this policy and consider honoring the credit this time."

"Incredible all around and a new desired location for me in Boston"

"I did not drive there, but there are parking garages near by. "

"Everything worked will but its not a five star hotel"

"We would stay again!"

"Best hotel in Boston and amazing price "

"Definitivamente un lugar ideal si corres Boston Maratón 10/10"

"Yes!"

"Upon checkin we were informed that the air conditioning what not working. It was an extremely warm weekend and were were uncomfortable with night with the window open since there was no screen. The breakfast items did not look fresh, so we decided to eat outside of the hotel. Our room shower was old and when I stepped in it felt like I might fall through the floor. "