Khách sạn Vila Franca da Serra

"Smelly bed. Sad pool."

"Preis/Leistungsverhältnis gut. Zimmer geräumig mit Balkon und Blick auf die Berge, aber Ausstattung eher einfach, gutes Bett Sehr schöner Spa mit Reservierung dadurch hatten wir es zur alleinigen Benutzung"

"Staff very friendly and helpful. The room was big and clean. The bed was comfortable though the pillow was lumpy. I slept well with the quiet air conditioning keeping the room cool. Plenty of parking space in front of the hotel. The included breakfast was a nice touch."

"Staff were excellent at the front desk, gave us a welcome drink and a full tour of the facilites. Restaurant staff could use some training and a better process for servicing the tables. Hotel is clean, quiet and secure. Pool area with sauna and Turkish bath is very nice."

"A estadia superou todas as expectativas. A habitação possui decoração impecável, estrutura planejada nos mínimos detalhes para uma experiência singular e bem aconchegante (lareira, jogos, TV, camas confortáveis, churrasqueira, piscina). O espaço à volta é de uma calmaria extremamente relaxante, muito verde, riacho, flores e campos, além de uma piscina fantástica. Seja a dois ou em família, a diversão e o descanso estão muito mais que garantidos. A recepção do Sr. Hugo é fantástica, explica...

"Hotel unfortunately is very run down and not kept up. Dirty and smell. Would not recommend staying. Worse hotel I have ever stayed at."

"Hotel is beautifully situated. Great view from our room! Staff are very attentive and helpful. Restaurant à la carte meals were excellent and one evening buffet was fairly good as well. Breakfasts were great. One wish is that there would have been a 24 hour lobby coffee bar to get early morning coffee (or a machine in the room). Staff in the breakfast room were very accommodating, but only available after 8am when the restaurant opened."

"C’était correct pour une nuit"

"Just left from an amazing stay as Casa Penhas. An absolute treasure away from the city with majestic views of the mountains. We went on a guided hike, used their heated indoor pool and had a couple massage - all extremely well done and with the utmost customer service. Food was also delicious and plenty. They served an abundant buffet breakfast, snacks after our hike, and a top-notch dinner. If you’re looking for rest and relaxation with amazing views, this hotel is for you."

"Nous avons passé un excellent séjour en famille. Tout était impeccable et de qualité."