Just steps from Acapulco Beach, Novotel Viña del Mar offers a peaceful setting with a garden and outdoor pool. Guests enjoy in-room WiFi, al fresco dining at Veranda, coffee at the on-site shop, and the sauna. Visitors consistently praise the attentive staff.
Located in Vina del Mar, Veranda Hotel is in the city centre and near the beach. Palace Vergara and Flower Clock are notable landmarks, and the area's natural beauty can be seen at Acapulco Beach and Quinta Vergara. Looking to enjoy an event or a match while in town? See what's going on at Sausalito Stadium. Visit our Vina del Mar travel guide
Calle 6 N 745, Vina del Mar, Valparaiso, 2520000
What's nearby
Acapulco Beach
10 min walk - 0.9 km
Wulff Castle
5 min drive - 2.4 km
Mall Marina
12 min walk - 1.0 km
Vina del Mar Casino
15 min walk - 1.3 km
Quinta Vergara
16 min walk - 1.4 km
Getting around
Viña del Mar Station
15 min walk
Santiago (SCL-Arturo Merino Benitez)
88 min drive
Restaurants
A Mano Gin & Burgers
5 min walk
Virgin Coffee
1 min walk
Pollo Campo 7 Norte
3 min walk
Sikdorak Viña
1 min walk
La Flor de Chile
5 min walk
About this property
Veranda Hotel
Upscale hotel near Acapulco Beach
Located close to El Sol Beach and Mall Marina, Veranda Hotel provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant, Veranda, offers breakfast, lunch, dinner, light fare and al fresco dining. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An outdoor pool and a children's pool, along with sunloungers
Free self-parking
A round-trip airport shuttle (surcharge), a banquet hall and a water dispenser
A vegetable garden, multilingual staff and a front desk safe
Guest reviews speak highly of the helpful staff
Room features
All 141 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
50-inch flat-screen TVs with cable channels
Wardrobes/cupboards, free tea bags/instant coffee and electric kettles
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
More
1 building
14 floors
At least 80% organic food
Banquet hall
Built in 2014
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally sourced food prioritised
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
50-inch flat-screen TV with cable channels
Food and drink
Electric kettle
Limited room service
Minibar
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 22, per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
We have included all charges provided to us by the property.
Optional extras
Pet deposit: USD 100 per stay
Pet fee: USD 22 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Veranda Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Veranda Hotel?
As of 28 Jul 2026, prices found for a 1-night stay for 2 adults at Veranda Hotel on 13 Aug 2026 start from 2.912.751 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Veranda Hotel pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 22 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Veranda Hotel?
Self-parking is free at this property.
What time is check-in at Veranda Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Veranda Hotel?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Veranda Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Veranda Hotel located?
Located in the heart of Vina del Mar, this hotel is within a 15-minute walk of Acapulco Beach, Mall Marina and El Sol Beach. Vina del Mar Casino and Quinta Vergara are also within 1 mi (2 km). Viña del Mar Station is 15 minutes by foot and Hospital Station is 23 minutes.
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Reviews
Veranda Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rooms were fine, clean and spacious.
Breakfast had a limited offering particularly with the fruit. The staff were courteous but a few smiles would have been welcome.
Hotel is in a good location for beach and restaurants.
Michael
Stayed 4 nights in Jan 2026
Verified
8/10 Good
Jessie
12 Jan 2026
Disliked: Amenities
Ok room, good location, great breakfast, bad shower, it sprinkled all over the floor, bathroom was always flooded, we called them , all they did was give us extra towels for the floor
Convenient location to dinning, shopping and roam around the city. In a short distance to go to the beach.
Very pleasant and polite staff. It's a modern building hotel with lots of amenities.
Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.
We really enjoyed our stay here. Johan was wonderful when we checked in which was very quick. Breakfast was great each day. We will definitely come back.
Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio