Khách sạn Viola

"My friend and I came into the hotel late and settled in. We immediately noticed the couch was filthy but decided that we just wouldn’t use it since we would be there less than 12 hours. When my friend was in the shower I pulled back the sheets and discovered that there was blood on the sheets and at least one of the pillows. I felt grossed out by this as I didn’t know where else hadn’t been cleaned so I called front desk and requested to switch rooms, they hotel was clearly not fully booked, but...

"Beetles in the bathtub, air conditioner was not very good. Had a huge gap in the door frame. Inconsiderate guests were loud and obnoxious all night, and when I spoke to the lady at the front desk, she acted as if it wasn't important for her to take care of. Although the bed was comfortable, I woke up with bite marks on the back of my head from bugs. I wouldn't recommend staying there and I will not ever stay there again."

"I originally booked a king bed room but it sold out pretty fast so I ended up with a double bed room for the same price. The room was pretty clean accept for the coffee maker and the shower mat. There were a few stray hairs on the bathroom floor. I couldn't use the ice machine because it was filthy. I'm an ice eater so that definitely did not sit well with me. The night staff can be more attentive but the morning staff was very friendly and attentive. Overall I enjoyed the experience. It was...

"My window was broken, would not lock at all.I was on the first floor. I reported it to the front desk. They said will be fixed early next morning. Never came to fix it 😔. The place really went down since four years ago."

"ALL AROUND CLEAN"

"I"

"The property was listed as having free continental breakfast- there was no breakfast, only coffee. There was constant noise/ talking in the stairwell through 2.30am. The TV didn’t work, the bathroom sink was not caulked and was held in place by 2x4s. No soap holder in the shower- the bracket was there. Hot water took 4 - 5 minutes to come through. There were no lamps in the room so bright fluorescent lighting or nothing"

"Todo estuvo bueno"

"This hotel had staff that was helpful and knowledgeable about the area. The room was well maintained, quiet and comfortable, I wish the curtains were able to close to block out the morning sun, the breakfast was awesome! The pool and hot tub were great"

"I was a solo traveler and stayed one night. The property was just okay. Everything appeared old and somewhat maintained. As a man, I was comfortable. However, I would not felt comfortable leaving my wife alone there for the evening. The breakfast was a joke. So don’t count on eating breakfast at the hotel. There is a full service restaurant adjoining the hotel’s parking lot. The food was good. I don’t require a lot when traveling, but I say pass on this one if you do require a “fancy” hotel."

"Everything was great ...it was an nice stay"

"Location"

"bug crawling across the floor in the room. yuck"

"The tv had limited channels and it buzzed for the first ten minutes. We were told the noise would stop. The internet was spotty when it worked. The door key timed out and had to be reprogrammed. "

"The staff was very helpful and kind upon arrival Friday evening as we where there for a graduation ceremony Saturday morning. The property has a huge problem with Roaches inside the rooms being used on the property. The rooms where located on the 2 nd floor for my family. Once exiting the elevator you where meet with yellow stains in the hallway carpet for days it appeared like throw up . Once we located the room at first glance it presented as two good rooms for a few days. Once evening came we...

"Great hotel, just wish the beds weren’t so hard. Would stay again though!"

"smelled disgusting, like a muggy/moldy smell. AC unit was broken. AC unit also smelled like it's never been maintained. Bathrooms were gross."

"Very disappointing stay. My pregnant wife, two young children, and I checked in and were assigned a room that was extremely hot despite the AC running. As we settled in, we discovered the smoke alarm was completely missing, one TV remote had no batteries, the other did not operate the TV, and the refrigerator emitted a strong rotten fish-like odor that filled the room when opened. When I reported these issues and requested a different room, the front desk employee insisted on inspecting the...

"The staff was very nice and helpful. The breakfast was good and the room was nice. My only problem was my roku wouldnt connect but other then that i enjoyed my stay."