Hi Joseph! We are truly sorry to hear about the disappointing condition of the hotel and the experience you had with our staff. Your feedback regarding cleanliness and repairs is concerning, and we will ensure a thorough inspection to address these issues immediately. We take guest comfort and service very seriously, and we will be using your comments to provide additional customer service training for our staff. We appreciate you bringing these matters to our attention, and we hope to regain your trust in the future.

Hi Garrett! We're thrilled you had a fantastic stay! Thank you for recognizing our commitment to cleanliness. We understand a clean environment is essential for a comfortable and relaxing stay, and our housekeeping staff works hard to ensure every room meets that standard. We appreciate you taking the time to share your feedback, and we hope to welcome you back again soon!

Hello Warren, We value your feedback and are sorry to hear that your stay did not meet expectations. Your comments will be shared with the management team for further review. Thank you for bringing this to our attention.

Hello Natoya, We're sorry to hear that your experience fell short of expectations. Your feedback is valuable and will be shared with our team for review. Thank you for bringing this to our attention.

Hello William,We appreciate your feedback on the room amenities and cleanliness. We aim to provide a comfortable stay for all our guests. If you have any further concerns, please reach out to our management team directly for assistance. Thank you for staying with us.

Hi Patricia! Thank you for your positive feedback! We're delighted to hear that you found our staff to be friendly and helpful during your stay. Providing excellent service is always our top priority, and we're glad that our team members made a positive impression on you.If there's anything else we can do to further enhance your experience or if you have any suggestions for improvement, please feel free to let us know. We're here to ensure that you have a comfortable and enjoyable stay with us.We appreciate your review and hope to have the pleasure of welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Dear Whittni,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Virginia Beach is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi Alysa,We're thrilled to hear that you had a positive experience during your stay with us! Our team takes great pride in providing exceptional service, and it's wonderful to hear that our staff left such a positive impression on you. Maintaining cleanliness and ensuring a safe environment for all our guests are top priorities for us, and we're glad you noticed. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

Hello Hector, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VIRGINIA BEACH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hi Evelyn! We're truly sorry to hear about your disappointing experience during your stay with us. It's incredibly disheartening to learn about the unpleasant smell in your room and the condition of the sheets and shower curtains. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we sincerely apologize for falling short of these standards during your visit. Your feedback is invaluable, and we will address these issues immediately with our housekeeping team to ensure that such lapses do not occur in the future. We understand your decision to leave and book elsewhere, and we regret any inconvenience or disappointment caused. We would appreciate the opportunity to make things right and regain your trust. If you would be willing to give us another chance, please don't hesitate to reach out to us directly, and we will do our utmost to ensure a much-improved experience for you. Again, we apologize for the inconvenience, and we thank you for bringing these matters to our attention.

Hello Justin,I am pleased to have had you as our guest at our Red Roof Inn Virginia Beach. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Hi Loren! We appreciate your feedback and thank you for taking the time to share your experience. While we're delighted to hear that you've chosen to stay with us multiple times, we're sorry that your recent visit fell short of your expectations. We apologize for any inconvenience caused by the absence of a fridge or microwave in your room, as well as the issues with missing light bulbs and the cracked sink bowl. Your comfort and satisfaction are of the utmost importance to us, and we regret any inconvenience these issues may have caused. Please rest assured that we take your feedback seriously, and we will address these issues promptly to ensure that they are resolved for future guests. We strive to provide a consistently excellent experience for all our guests, and we regret that we did not meet this standard during your recent stay. We appreciate your understanding and continued loyalty, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. If there's anything else we can do to improve your next stay or if you have any further concerns, please don't hesitate to reach out to us directly. Thank you for choosing to stay with us, and we look forward to serving you again soon.

Dear valued guest, thank you for choosing our hotel for your recent stay, and for sharing your feedback. We sincerely apologize for the challenges you faced during your visit. we want to express our apologies for the inconvenience caused by the ongoing renovation and the condition of your assigned room. Your feedback is crucial to us, and we will address these issues to ensure a more positive experience for our guests. We are pleased to hear that the front desk attendant provided a positive highlight to your stay. We appreciate your recognition of their friendliness and helpfulness. If there are any specific details you'd like to share or if you have additional suggestions, please feel free to reach out. We value your feedback as it helps us identify areas for improvement. Thank you for your understanding, and we hope to have the opportunity to make amends and provide you with a much improved experience on your next visit.

Hi Eden! Thank you for choosing Red Roof Inn Virginia Beach and for sharing your feedback. We appreciate your 4 out of 5 rating. We're glad to see that you had a positive experience overall. Your feedback is important to us, and we are always looking for ways to improve our services. If there are specific aspects you enjoyed or any suggestions you may have to further enhance your experience, we would love to hear more about it. We look forward to the opportunity to host you again for another enjoyable stay.

Hi Eden! We appreciate your 5 out of 5 rating and your choice to stay with us! It's fantastic to hear that your experience was excellent. If there's anything you'd like to share about what made your stay special or any recommendations for improvement, we'd love to hear from you. Your satisfaction is our priority, and we look forward to hosting you again soon.

Hi Toysha! Thank you sincerely for your perfect 5 out of 5 rating! We're absolutely thrilled to hear that you had an outstanding experience during your stay with us. Your feedback is immensely appreciated, and we're delighted to know that we met or exceeded your expectations. If there are specific aspects of your visit that stood out or if there's anything we can do to make your next stay even more enjoyable, please let us know. We appreciate your support and look forward to welcoming you back for another fantastic stay.

Hi Kimberly! Thank you for taking the time to complete our guest satisfaction survey. We appreciate your feedback and would like to express our sincere apologies if your experience did not meet your expectations. We take all guest feedback seriously as it helps us identify areas for improvement. We are committed to providing the best possible experience for our guests and would welcome the opportunity to address any issues you may have encountered. Thank you again for choosing our hotel, and we hope to have the chance to welcome you back in the future.

Hello Jerry,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the future for another exceptional stay.

Hi Andres! Thank you for choosing Red Roof Inn Virginia Beach and for your thoughtful 4 out of 5 rating. Your feedback is invaluable to us, and we appreciate your honest assessment. We're curious to know more about your stay. If there are specific aspects that you enjoyed or areas where you think we can enhance, please feel free to share more details. Your insights guide us in our ongoing efforts to provide an outstanding guest experience. We value your support and look forward to the opportunity to host you again for an even better experience in the future.

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VIRGINIA BEACH and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Hi Nadira! Thank you for leaving your 5 out of 5 rating of our hotel! We are so glad that your stay was enjoyable, and we look forward to seeing you again!

Hi there! We regret to hear that you did not enjoy your stay with us. We hope to see you again someday and to transform your opinion of our hotel and service.

Hi there! We regret to hear that you weren't thoroughly impressed with our accommodations and services. We hope to see you again someday and to transform your opinion of our hotel and service.

Hi Vincent!Thank you for your recent review of your stay. I was disheartened to read that the remote did not fully work and the ice machine on your building wasn't working. Please accept our apologies for any inconvenience caused. I am sharing your feedback with the management team in an effort to ensure that your concerns are addressed.Thank you for choosing Red Roof Inn Virginia Beach. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi David!Thank you for your response and I am disappointed to hear that you found our accommodations to be very dirty. I deeply apologize for the impression this left with you. It is important to know that Red Roof thoroughly cleans and inspects all rooms in between guest, so I am sad that our branded location fell short on your visit. In an effort to have your concerns addressed, we will be taking your comments in to consideration and address the matters with the appropriate department. Your feedback is critical as Redd Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Virginia Beach. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

We apologize for the issues you encountered during your visit. Your feedback is important, and we will address the scent and lighting concerns to create a more comfortable and safe environment for our guests. Thank you for sharing your experience, and we hope you will consider staying with us again in the future.

We apologize for the double charge on your stay. This was not our intention, and we understand your frustration. Please contact our billing department at [contact information] to resolve this issue promptly. We'll ensure that the extra charge is refunded to you as soon as possible. We appreciate your patience and understanding in this matter.

We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodations. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

We apologize for the issues you experienced during your stay. This is not the level of service we aim to provide. Your feedback will be shared with our team to address these issues and improve our accommodations. Thank you for bringing this to our attention.

Dear Oscar, Thank you for your positive rating! We're delighted to know that you had a satisfactory experience. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels! Thank you for staying at Red Roof Inn Virginia Beach!

Hi Fernando! We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our housekeeping services. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

Thank you for your feedback. We apologize for the inconvenience you encountered during your stay. We will address these issues to improve our services and ensure a more enjoyable experience for our guests in the future. Your comments are valuable to us.

Dear Tehanny, Thank you for your concise comment. If you have any specific questions or topics you'd like to discuss regarding convenience or any other aspect, feel free to let me know, and I'll be happy to assist you.

Dear Fernando,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Virginia Beach. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Changyuan,I sincerely apologize that your stay didn’t meet your expectations at the Red Roof Inn Virginia Beach. I was happy to see your stay resulted in a 3/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Celine, I sincerely apologize that your stay didn’t meet your expectations at the Red Roof Inn Virginia Beach. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests at Red Roof.I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Thank you for your feedback. So sorry your experience was not exceptional. We hope you will stay with us again so we may regain your trust.

We apologize for the issues you experienced during your stay. Your feedback is valuable to us, and we will work on improving the conditions you mentioned. Thank you for bringing these concerns to our attention.

We apologize for the inconvenience you faced during your stay. Your feedback is important to us, and we'll take this into consideration to improve our services. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to our management. We appreciate your feedback and hope to have the chance to make your next stay more enjoyable.

Thank you for sharing this review, and we welcome you to visit us again anytime!

Dear Paola, Thank you for taking the time to tell us about your experience at the RED ROOF INN VIRGINIA BEACH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the situation highlighted regarding the bathroom. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Nathaly,Thank you for taking the time to tell us about your stay at the Red Roof Inn Virginia Beach. I was saddened to read that your stay fell short of your expectations due to the roaches you reported, the stained linen, the upkeep of the property and the other concerns you listed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Abigail RediResponse Specialist

Hello Clifford,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VIRGINIA BEACH and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the pool and found our staff to be wonderful. However, we apologize for the issues you encountered with the cleanliness of your room, including the lack of towels, dirty bathroom floors, and stained bedspread. Your comments are important to us, and we'll use them to address the areas where we fell short and improve our services. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future. Your input is appreciated.

Dear Chipper, Thank you for taking the time to tell us about your experience at the Red Roof Inn Virginia Beach. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay, prompting your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Wilfred, Thank you for your positive rating! We're pleased to hear that you enjoyed your stay. We look forward to hosting you again in the future.

Dear Wilson, Thank you for taking the time to tell us about your experience at the Red Roof Inn Virginia Beach. We do insist that smokers refrain from smoking in our non-smoking hotel rooms, and we apologize for any evidence of it. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Albertina,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.