Staff was very friendly and Helpfull, only no laundry possibilities on the weekend. but you can Google PID Laundry Service, for 20k VND , where you can go by Grab or Uber for 70k VND. Hotel is a bit outside of Back Beach and Frontbeach so plan to use Taxi all time. Pool was amazing. rooms were big and nice, only the kitchenware could be a bit cleaner.