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Nhận xét về The Cap Hotel

3.5 out of 5
The Cap Hotel
01 Thi Sách, P.Thắng Tam, Vũng Tàu, TP.Vũng Tàu, Vũng Tàu, Tỉnh Bà Rịa Vũng Tàu

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 6/9 nhận xét" "
Đánh giá 8 - Tốt. 2/9 nhận xét" "
Đánh giá 6 - Được. 0/9 nhận xét" "
Đánh giá 4 - Kém. 1/9 nhận xét" "
Đánh giá 2 - Tồi. 0/9 nhận xét" "

9,6/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

9,8/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,8/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Yohann

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good place close to the beach. Very clean hotel and very nice staff
Lưu trú 1 đêm vào Tháng 2, 2024
Ms. Dieu Ngo trả lời vào 22/02/2024
Dear Mr/Ms. Yohann,Warmest greetings from The Cap Hotel and thank you for staying with us.Such a real pleasure when receiving your positive feedback. This will be the motivation for all of us to improve our services and bring best experiences to our customers.We are looking forward to welcoming you back.Have a beautiful day.Best regards,The Cap Hotel Vung Tau

10/10 - Xuất sắc

THUY

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ms. Dieu Ngo trả lời vào 22/02/2024
Dear Ms. Thuy,Warmest greetings from The Cap Hotel and thank you for staying with us.Such a real pleasure when receiving your positive feedback. This will be the motivation for all of us to improve our services and bring best experiences to our customers.We are looking forward to welcoming you back.Have a beautiful day.Best regards,The Cap Hotel Vung Tau

8/10 - Tốt

Bjørn Egil

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
80-tallet på nytt
Dette er 80 tallets stil. Og de gjør helt ok. Det konseptet burde dyrkes for alt det er verdt, men her blir det litt ufrivillig; slik ble det opplevelse. Store gode rom, men litt pussig belysning. Gode senger, veldig rent og ordentlig. Stort og trivelig bad, dusj og sanitær er aldeles utmerket. Tepper på gulvet trekker opp, det er hygge. Frokosten er helt ok, ikke mer. Men meget hyggelig og oppmerksomt personale, dette gjelder hele hotellet. Bassenget og det området er stusselige greier, det er kun sol der i 2 timer pr dag, og dessuten veldig veldig lite.
Lưu trú 2 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Noora

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay
We originally booked only 2 nights at the Cap hotel but extended our stay up to 8 nights in total. We really enjoyed the location of the hotel and personnel. Doorman Mr. Phat and Mr Thong in reception took good care of us. Breakfast buffet was great and rooms were clean. Only issue we had was with the humidity in our room. If you have any diet requirements and don't speak Vietnamese be careful at the hotel restaurant. The spa in the hotel was decent but a little overpriced.
Lưu trú 2 đêm vào Tháng 10, 2023
Ms. Dieu Ngo trả lời vào 28/10/2023
Dear Mr/Ms Noora,Warmest greetings from The Cap Hotel and thank you for staying with us.Such a real pleasure when receiving your positive feedback. This will be the motivation for all of us to improve our services and bring best experiences to our customers.We are looking forward to welcoming you back.Have a beautiful day.Best regards,The Cap Hotel Vung Tau

10/10 - Xuất sắc

masanori

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
最高
Lưu trú 1 đêm vào Tháng 3, 2023
Uyen Nguyen trả lời vào 08/03/2023
Dear Mr. Masanori,Warmest greetings from The Cap Hotel and thank you for staying with us.We would like to extend our deepest thank you for staying with us and therefore, we wish to have more chances welcoming you back.Best regards,The Cap Hotel Vung Tau

4/10 - Kém

David

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wish I could take that hour back...
Before I start, thanks Mr. Phuc (doorman), for being the best part of my hotel stay. 3.5 stars is apparently what happens when you cut costs from a 4. Hot water that does not go above lukewarm. Poolside hot tub might have gotten a couple degrees above the freezing windy pool. No worries, my daughter's chattering teeth almost rivaled the 80+dB construction noise from next door. It happens. They stop hammering at 20:30. Had dinner out and went to the skybar, which is open. Wide-open. Beautiful empty space where a bar should be. Surprise. On the plus side, some background music was all we need to drift off on the comfy bed. The pile-driver wakeup call is at 07:30. Buffet was below average, but came with a pho/omlette guy. Came back from the beach to ask the front desk if I could get another hour added to our checkout time, they gave us 2. Awesome. Felt good to not rush. Felt good enough to order some over-priced room service, even after the cautionary buffet. Got a club sandwich instead of the hamburger I ordered, half right. The only surface could hold the room service tray was a nightstand that I moved to the front of the bed for a table. That's when the unthinkable happened. A couple drops of chili sauce fell on the duvet. After waiting 20 minutes for the cleaning crew to report for checkout, I was informed that I would need to buy a replacement duvet at the cost of an additional night. I haggled down to a cleaning fee, because cleaning is not included with your room charge.
Lưu trú 1 đêm vào Tháng 12, 2021
The Cap Hotel Vung Tau trả lời vào 03/01/2022
Dear Mr. David, Thank you for choosing The Cap Hotel for your stay and spending time reviewing our services. First of, please accept our apology for all inconvenience which you had. As you could understand, there are many things which we could not control like the cold weather or the construction noise from next door. We always try our best to give you the best services for your most convenient stay such as complimentary late check-out. We have to replace the new duvet but we only charged you VND 200,000 instead of the cost of a new one (not the cost of an additional night). Our hotel provide the complimentary room service but the replacement fee for damaged items is not included. We believe other hotels are the same. We are also on the way to complete the sky bar and hopefully, we could operate it this year. Once again, we are sorry for your uncomfortable stay and hope you could understand for our situation. We wish you a new year with full of health, peace and happiness and look forward to welcoming you back. Best regards, The Cap Hotel Vung Tau

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, walking distance to the beach Staff was friendly & nice Well-appointed room with good view Overall experience was good. Highly recommend!!
Lưu trú 1 đêm vào Tháng 3, 2021
The Cap Hotel Vung Tau trả lời vào 05/04/2021
Dear our valued guest, Thank you for choosing The Cap Hotel for your stay. We really appreciate your positive feedback. It would be the motivation for us to maintain best services and bring memorable experience to our guests. We look forward to welcoming you back.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2021
The Cap Hotel Vung Tau trả lời vào 03/04/2021
Dear our valued guest, Thank you for staying at The Cap Hotel and leave your positive feedback. We look forward to welcoming you back.

10/10 - Xuất sắc

Tezi

Đi cùng gia đình, Khách đi công tác, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room is tidy, clean and spacious. Bedding is super soft, we had a wonderful night. The swimming pool is clean and nice; but the water is a bit cold for children Staffs are very friendly and helpful. Our family will come back in the future. The restaurant should prepare some babychairs for kids under 2 years.
Lưu trú 1 đêm vào Tháng 11, 2020
The Cap Hotel Vung Tau trả lời vào 24/11/2020
Dear Tezi, Warmest greetings from The Cap Hotel Vung Tau and thank you so much for your positive comments. We have noted your inconvenience with water's temperature and the baby-chairs. They'll be fixed in the soonest time. We are looking forward to welcoming you and your family soon. Much regards, The Cap Hotel Vung Tau