I was flying an aircraft for flood relief in the Wagga area, and my Operations Manager booked this accommodation.
I was subsequently tasked to fly to Tamworth that evening and when I spoke with Greg at the Prince of Wales Motor Inn to inform him that I would not be staying that evening, and he could now rent the room, and asked if a refund was possible, he told me that as I did not book direct, to speak with Expedia (Wotif), and he stated that Expedia would not give me a refund.
When Expedia rang him about giving me a refund, he then refused to give me the refund as "I had made the mistake"
Why didn't the hotel tell me when I rang them that they would not be given me a refund, instead of allowing me to waste an hour contacting Expedia