Search Hotels Near Wales Public Library, Wales

"We had an issue with our toilet and they took care of it right away. Very friendly staff"

"Found cockroaches in the tub. Still waiting on my refund which has been a week now. "

"The day was amazing. The room was spotless. The staff was very helpful and kind."

"Microwave and fridge did not work!!"

"Checked in with my wife the ac unit did not work it was about 80 degrees in our room and smelled like wet laundry asked to be moved to another room and staff sent a repair person to our room instead and he was there for about 30 min and didn’t get to fix the ac unit “this was at about 10pm after traveling since 4 am” we were forced to sleep in the room we were in until the next morning where we decided to check out and move to another hotel and that’s when the morning staff offered us a new room we refused and stayed at a comfort inn which was not only cheaper but cleaner and staff was a lot nicer the only positive thing I will say is the morning staff did apologize and said that we should have been moved that night and gave us a full refund he was understanding of our frustration I would not recommend this hotel "

"Staff food and cleanliness was great. Parking was convenient."

"Very clean, spacious rooms right at the Casino. Only complaint we had, which has nothing to do with the hotel and staff, is that a lot of the restaurants in the Casino are not open during the week. Other than that, we really enjoy the hotel. "

"Overall well kept"

"Everything was clean they was nice and respectful "