Khách sạn Wallis

"Me & my family stayed here to visit the water park and we had the most horrible experience. We arrived late for check in & was tired so we decided to pickup food & snacks for the kids from the hotel lobby. We placed the items in the refrigerator & woke up the next morning to find food it spoiled and ice cream all melted because the refrigerator wasn’t working. The room was extremely hot , we kept waking up sweating throughout the night.We contacted receptionist told her the situation & she said...

"I was happy with my stay at your hotel. The rate was fair and the staff were friendly and professional. Nice place to stay when visiting Katy. Thank you."

"Staff was super friendly and helpful. Room was clean. Easy location right off the interstate."

"Left after the first night. And didn’t get reimbursed for the rest of the stay"

"Excellent breakfast, super clean room. Thanks for your service."

"100%clean"

"The property was cleared, and it was the ideal location for me. Breakfast was okay. The check in staff was helpful and pleasant. But I reserved a King bed room, but when I checked in they didn’t have any King bed rooms available. I did check in late but I called the property to see if it was okay and he asked what time was I going to get there. I told him 10-10:30pm. I thought since he asked my arrival time I would be fine, like he said I would. They did get me a king bed room the next day. Also...

"The room was clean, staff were polite and location was perfect."

"Clean rooms and good complimentary breakfast"

"Friendly staff"

"I was surprised by 50 dollar deposit but other than that every thing was ok."

"Room is spacious and well laid out. Staff were friendly and helpful."

"I’ll be back if I have chance back to Houston.Good location."

"Pretty basic hotel! It was clean "

"Clean and comfortable with a very friendly staff."

"Great staff especially Juanita, Thank you."

"If you book here and ask for handicap room no guarantee you’ll get it. I asked for one and did not stay in one, even though through Expedia, I did have handicap when I got to the location. It was a regular room. I told the front desk about it and they told me they didn’t see it. even though something was said no room was changed"

"Our car got damaged in the parking lot at this hotel and the staff people gave us conflicting stories of what happened to our vehicle through the video. We paid 500$ for repair. Staff acts like they are being useful here but are not even helpful. Communication is poor."

"poor breakfast arrangements"

"Brand new- Frint desk went above and beyond to accommodate us"