Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 758/1010 nhận xét" "
10 - Xuất sắc
758
Đánh giá 8 - Tốt. 136/1010 nhận xét" "
8 - Tốt
136
Đánh giá 6 - Được. 68/1010 nhận xét" "
6 - Được
68
Đánh giá 4 - Kém. 32/1010 nhận xét" "
4 - Kém
32
Đánh giá 2 - Tồi. 16/1010 nhận xét" "
2 - Tồi
16
9,6/10
Sạch sẽ
9,4/10
Nhân viên & dịch vụ
9,0/10
Tiện nghi, dịch vụ
9,4/10
Điều kiện & cơ sở vật chất nơi lưu trú
9,2/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
nikitress
Đi cùng bạn đồng hành
26/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property is AMAZINGGGGG! From the bellsmen to the front desk. I HIGHLY recommend this property for your stay in the DC area....
nikitress
Lưu trú 3 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Jill
Đi theo nhóm
25/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly and beautiful
Jill
Lưu trú 2 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Carlos
23/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Carlos
Lưu trú 2 đêm vào Tháng 5, 2024
SDC trả lời vào 24/05/2024
Dear Carlos,Your perfect rating has us smiling from ear to ear, and we’re thrilled to have shared an exceptional stay with you. You can always expect the utmost in hospitality and care whenever you make us your home at the heart of DC, and we look forward to exceeding your expectations once again soon. We wish you nothing but the best on all your future travels and eagerly await your return!Warm regards,Manuel Martinez, Managing Director
8/10 - Tốt
David
Đi cùng bạn đồng hành
21/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Not mentioned on the Expedia site:
The hotel noted AFTER booking that most parts of the hotel are unfortunately closed for the next Six Months for significant renovations
Closures include the pool and suites.
Attempted to compensate for the
David
Lưu trú 1 đêm vào Tháng 5, 2024
SDC trả lời vào 24/05/2024
Dear David,Thank you for taking the time to share such valuable feedback. We appreciate your patience with our ongoing enhancement project, and we apologize if this project was not properly communicated with you. We hope for an opportunity to welcome you for our full range of amenities and a true Salamander experience in the months ahead, and we eagerly await an opportunity to exceed your every expectation in the months ahead. We wish you nothing but the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Jonathan
20/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice decor. Great staff and rooms. Quite close to Washington DC attractions.
Jonathan
Lưu trú 3 đêm vào Tháng 5, 2024
SDC trả lời vào 22/05/2024
Dear Jonathan,Greetings from DC! We can’t thank you enough for sharing such a glowing review. Our location is certainly one of our many highlights, and we’re delighted you were able to experience the best of DC just a short distance from our front doors. It would be a joy to welcome you to our world-class and well-appointed accommodations once again in the months ahead, and we look forward to sharing another hospitality-filled visit with you soon. Until then!Warm regards,Manuel Martinez, Managing Director
6/10 - Được
Jonette, Hillsborough
Đi cùng bạn đồng hành
18/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Unfortunately there was a lot of renovation going on. Dining was moved to the 5th floor (our room was on this floor and the food smells were sometimes unpleasant.) ESKEDAR at check in was very helpful.
There is a Starbucks across the street. Easy to get an UBER. Doormen were very friendly and helpful
Jonette
Lưu trú 4 đêm vào Tháng 5, 2024
SDC trả lời vào 20/05/2024
Dear Jonette,We welcome your feedback and thank you for taking the time to share. We appreciate your patience with our ongoing enhancement project, and we look forward to sharing your compliments with Eskedar. We are delighted that our team was quickly responsive to your needs, and we encourage you to join us upon the completion of our enhancements for a visit that truly goes above and beyond your expectations. We eagerly await another opportunity to impress, and we wish you nothing but the best until your return to the heart of DC. Until then.Warm regards,Manuel Martinez, Managing Director
8/10 - Tốt
KENTO
Đi cùng gia đình
17/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean room
Pool and restaurant was closed
KENTO
Lưu trú 1 đêm vào Tháng 5, 2024
SDC trả lời vào 20/05/2024
Dear Kento,Thank you for sharing such a high rating! It was a joy to welcome you to the heart of DC, and we are delighted to learn of your appreciation for our well-appointed and spotless accommodations. We appreciate your patience with our ongoing enhancement project, and we look forward to sharing our full range of amenities with you upon its completion. It would be a joy to fully exceed your every expectation, and we encourage you to make us your home away from home once again soon. Until next time!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Victor
Đi cùng gia đình
16/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property, although parts under construction. Good service. Easily walkable to the Wharf which has lots of dining options, and to the Mall.
Victor
Lưu trú 1 đêm vào Tháng 5, 2024
SDC trả lời vào 17/05/2024
Dear Victor,Thank you for sharing such valuable insights! It was a joy to be your home away from home at the heart of DC, and we’re thrilled you were able to take advantage of all there is to do and see (and eat!) just a short distance from our front doors. We invite you to return for another exceptional stay upon the completion of our enhancement project, and we look forward to sharing our full range of amenities and world-class hospitality with you once again soon. Until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Doris
Đi cùng bạn đồng hành
16/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was very clean and all of our interactions with the staff were positive . The location was great also - walkable to some of the museums. The staff gave rides to certain locations like the wharf.
Doris
Lưu trú 3 đêm vào Tháng 5, 2024
SDC trả lời vào 17/05/2024
Dear Doris,Your glowing review has us smiling from ear to ear, and we can’t wait to pass your kind words along to our dedicated service professionals. Our location is certainly one of our many highlights, and with many museums and DC hotspots just a short distance away, there is always more to see! We’re thrilled you were able to take advantage of our complimentary Gem car, and we hope to welcome you for another memory-filled visit in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Rohit
Đi cùng gia đình, Khách đi công tác
16/05/2024
Great hotel and great staff!
Rohit
Lưu trú 2 đêm vào Tháng 5, 2024
SDC trả lời vào 16/05/2024
Dear Rohit,Your glowing review means the world to us, and we’re thrilled to have shared a memorable DC stay with you. From our luxurious atmosphere to our dedicated service professionals, you can always expect an exceptional experience when you make us your home away from home. We look forward to exceeding your expectations once again soon, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Michael
Khách đi công tác
16/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My first visit at this property, but I will return.
Michael
Lưu trú 1 đêm vào Tháng 5, 2024
SDC trả lời vào 16/05/2024
Dear Michael,Thank you for sharing your review! Your promise of a repeat visit has us smiling from ear to ear, and we’re delighted to have shared the best of DC with you. It would be a joy to be your DC home once again in the months ahead, and we look forward to sharing our world-class amenities and genuine hospitality with you upon your return. Until next time!Warm regards,Manuel Martinez, Managing Director
8/10 - Tốt
Aleksander
Đi cùng gia đình
14/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is nice but no parking available, the only option for parking is valet and it will cost you $79 per night.
Aleksander
Lưu trú 3 đêm vào Tháng 5, 2024
SDC trả lời vào 15/05/2024
Dear Aleksander,Thank you for sharing such a high rating! It was a joy to be your home away from home at the heart of DC, and we’re thrilled to have shared a successful stay with you. We welcome your added feedback on our published parking rates, and we hope to share a truly exceptional stay with you in the months ahead. We wish you all the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Cheryl
Đi theo nhóm, Khách đi công tác
14/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I especially liked being able to walk to the the wharf with many restaurants and other businesses.
Cheryl
Lưu trú 3 đêm vào Tháng 5, 2024
SDC trả lời vào 14/05/2024
Dear Cheryl,Your glowing review means the world to us, and we’re delighted to have shared an exceptional stay with you. From our welcoming ambiance to our prime location, we take great pride in helping our guests have a memorable DC adventure. With all there is to do nearby (The Wharf is just the beginning!), we encourage you to make us your home away from home once again in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Scott
Đi cùng bạn đồng hành
13/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent place to stay! The best
Scott
Lưu trú 2 đêm vào Tháng 5, 2024
SDC trả lời vào 14/05/2024
Dear Scott,Your perfect rating and kind words mean the world to us, and we can’t thank you enough for sharing. We take great pride in going above and beyond for our guests, and we’re thrilled you were able to experience all we have to offer. From our many amenities to our well-appointed accommodations, you can always expect a memorable DC home when you make us your home away from home. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director
8/10 - Tốt
carol
Đi theo nhóm
13/05/2024
Staff was very professional and responsive. The facility is beautiful and ideally located with a picturesque walk to the wharf. The facility is being renovated so only one restaurant was available and the fitness center was in another building. Otherwise, it would have received 5 stars.
carol
Lưu trú 3 đêm vào Tháng 5, 2024
SDC trả lời vào 14/05/2024
Dear Carol,Thank you for sharing such a glowing review! We appreciate your patience with our ongoing enhancement project, and we couldn’t agree more with your assessment of our convenient location. It would be a joy to welcome you for a truly exceptional experience upon the completion of our enhancements, and we encourage you to make us your DC home once again soon. We wish you all the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Lonneta, DeSoto
Đi cùng bạn đồng hành
12/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was EXCELLENT
Lonneta
Lưu trú 3 đêm vào Tháng 5, 2024
SDC trả lời vào 13/05/2024
Dear Lonneta,Your perfect review means the world to us, and we’re thrilled to have shared an exceptional stay with you at the heart of DC. Our service professionals will be thrilled by your kind words, and we can’t wait to pass your appreciation along. You can always expect world-class hospitality and care from the moment you walk through our front doors, and we look forward to your next DC adventure with open arms. We wish you nothing but the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Judith
Đi cùng bạn đồng hành
10/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A treasure in DC.
Judith
Lưu trú 1 đêm vào Tháng 5, 2024
SDC trả lời vào 13/05/2024
Dear Judith,Thank you for sharing your perfect review! We take immense pride in going above and beyond for our guests, and we’re delighted you were able to take advantage of all we have to offer. From our well-appointed accommodations to our world-class amenities, the guest is at the forefront of everything we do. We eagerly await another opportunity to exceed your expectations once again in the months ahead, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Jamie
Khách đi công tác
09/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff here is top notch. Very engaged with the clientele and lovely.
Jamie
Lưu trú 1 đêm vào Tháng 5, 2024
SDC trả lời vào 09/05/2024
Dear Jamie,Thank you for sharing your review! It was truly a joy to welcome you to all we have to offer at the heart of DC, and we’re thrilled to have shared such a memorable stay with you. Our service professionals will be delighted by your appreciation for their efforts, and we look forward to sharing another unforgettable stay filled with hospitality and care with you in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director
8/10 - Tốt
Esther
07/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Esther
Lưu trú 2 đêm vào Tháng 5, 2024
SDC trả lời vào 08/05/2024
Dear Esther,Thank you for sharing such a high rating! It was a joy to welcome you to the heart of DC, and we’re thrilled you were able to experience all we have to offer. It would be a joy to share a visit with you that truly exceeds your expectations, and we encourage you to join us once again in the months ahead for another round of our warm hospitality and world-class amenities. We eagerly await another opportunity to impress and wish you nothing but the best until then! Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Jonida
06/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Jonida
Lưu trú 5 đêm vào Tháng 5, 2024
SDC trả lời vào 08/05/2024
Dear Jonida,Greetings from DC! Your perfect rating means the world to us, and we can’t thank you enough for sharing. It was truly a pleasure to welcome you to all we have to offer at the heart of DC, and we’re delighted to have exceeded your expectations. You can always expect a visit filled with hospitality and care when you make us your home away from home, and we look forward to sharing our world-class amenities and well-appointed accommodations with you for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director
8/10 - Tốt
Amanda
05/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Amanda
Lưu trú 1 đêm vào Tháng 5, 2024
SDC trả lời vào 07/05/2024
Dear Amanda,It was a joy to welcome you to the heart of DC, and we’re delighted to have shared such a memorable stay with you. You can always expect a visit filled with genuine hospitality and care whenever you make us your home away from home, and we hope for an opportunity to truly exceed your expectations in the months ahead. We eagerly await your return and wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Mark
Đi cùng bạn đồng hành
05/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel and amazing staff.
Mark
Lưu trú 1 đêm vào Tháng 4, 2024
DT trả lời vào 06/05/2024
Dear Mark,Your glowing review and kind words mean the world to us, and we can’t thank you enough for sharing. We take great pride in going above and beyond for our guests, and we can’t wait to pass your kind words along to our dedicated service professionals. You can always expect a visit filled with genuine hospitality and care when you join us at the heart of DC, and we look forward to sharing another world-class experience with you in the months ahead. We wish you nothing but the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Amal
03/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I love this hotel. It’s my second stay here. The staff are hospitable and kind and the food is delicious. Highly recommend
Amal
Lưu trú 2 đêm vào Tháng 5, 2024
DT trả lời vào 06/05/2024
Greetings Amal,Your continued patronage has us smiling from ear to ear, and we’re delighted to learn of your successful stay. We strive to provide our guests with a truly luxurious experience, and we look forward to passing your kind words along to our team. From our culinary offerings to our well-appointed accommodations, the guest is at the forefront of everything we do. Your recommendation means the world to us, and we can’t wait to exceed your expectations once again in the months ahead. Until next time!!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Jerry
02/05/2024
Jerry
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 24/05/2024
Dear Jerry,Greetings from the heart of DC! We can’t thank you enough for sharing your perfect rating, and we’re thrilled to have shared an exceptional stay with you. You can always expect the utmost in hospitality and care whenever you make us your home away from home, and we look forward to your next DC adventure with open arms. We eagerly await another opportunity to impress and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Martin
02/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet
Martin
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 03/05/2024
Greetings Martin,Your perfect review has us smiling from ear to ear, and we’re thrilled to learn of your exceptional stay. We strive to create the perfect experience for our guests, and we’re delighted you were able to take advantage of our world-class amenities and friendly atmosphere. We look forward to being your home away from home for years to come, and we eagerly await your return. Until next time!Warm regards,Manuel Martinez, Managing Director
6/10 - Được
Cindy
02/05/2024
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
They were under construction and not really a great place to stay and they don’t compensate you for that either . 2 people can fit at bar at night in 8 th floor lounge . No amenities at all It felt like . Bellman didn’t offer to call cab . He just told me to call an Uber . Parking is ridiculously expensive and more than any other hotel in the area .
Cindy
Lưu trú 3 đêm vào Tháng 4, 2024
DT trả lời vào 06/05/2024
Dear Cindy,We welcome your valuable feedback and thank you for taking the time to share. We strive to always go above and beyond for our guests, and we apologize for falling short of our usual standards in this instance. We appreciate your patience with our ongoing enhancement project, and we hope for another opportunity to welcome you for a more typical stay upon its completion. We wish you the best on all your future travels and eagerly await another chance to truly exceed your expectations. Until then.Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Joseph
01/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super relaxing. Close to EVERYTHING!!! Everyone was so nice.
Would definitely stay again!
Joseph
Lưu trú 2 đêm vào Tháng 4, 2024
SDC trả lời vào 03/05/2024
Dear Joseph,Your glowing review means the world to us, and we can’t thank you enough for sharing. We couldn’t agree more with your assessment of our convenient location at the heart of DC, and e look forward to passing your kind words along to our dedicated service professionals. We look forward to helping you create more lasting memories upon your return, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Seth
01/05/2024
Seth
Lưu trú 1 đêm vào Tháng 4, 2024
SDC trả lời vào 03/05/2024
Dear Seth,Thank you for sharing your perfect rating! It was a joy to be your home at the heart of DC, and we’re thrilled you were able to take advantage of all we have to offer. From our friendly service professionals to our world-class accommodations, you can always expect a comfortable and relaxing stay when you make us your DC destination. We encourage you to hurry back for another exceptional stay in the months ahead, and we eagerly await your return. Until next time!Warm regards,DoubleTree Mag Mile
10/10 - Xuất sắc
Brittany
Đi cùng bạn đồng hành
30/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property was amazing - the hotel itself, the view, and the proximity to everything was absolutely perfect. We’ll definitely be back to see the difference with the new renovations!
Brittany
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 01/05/2024
Dear Brittany,Your kind words and perfect rating mean the world to us, and we can’t thank you enough for sharing. Our location at the heart of DC is perfect for exploring, and we’re thrilled you were able to take advantage of all there is to do and see just a short distance from our front doors. It would be a joy to welcome you for another unforgettable DC adventure upon the completion of our enhancement project, and we invite you to hurry back for another memorable stay in the months ahead. We wish you all the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Michael
30/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Michael
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 03/05/2024
Dear Michael,Greetings from the heart of DC! Your perfect rating means the world to us, and we’re thrilled to have shared an exceptional stay with you. From our friendly service professionals to our luxurious accommodations, we take great pride in going above and beyond for our guests. We invite you to make us your DC home for years to come, and we eagerly await another opportunity to exceed your expectations in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Albert
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay
Albert
Lưu trú 2 đêm vào Tháng 4, 2024
SDC trả lời vào 30/04/2024
Dear Albert,Greetings from the heart of DC! It was a joy to be your home away from home, and we’re thrilled you were able to take advantage of the luxury and hospitality we provide. From our convenient location to our endless amenities, you can always expect a memorable experience when you make us your home away from home. We look forward to welcoming you for another exceptional stay in the months ahead, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
trung
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good place to stay
trung
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 30/04/2024
Dear Trung,Your kind words have us smiling from ear to ear, and we can’t thank you enough for your perfect review. We take great joy in going above and beyond for our guests, and we’re delighted to have shared a memorable stay filled with genuine hospitality and care with you. It would be a joy to welcome you to the heart of DC for another visit in the coming months, and we eagerly await another opportunity to exceed your expectations once again. Until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Melvin, Raleigh
Khách đi công tác
26/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s a great hotel.
Melvin
Lưu trú 2 đêm vào Tháng 4, 2024
SDC trả lời vào 29/04/2024
Dear Melvin,Your perfect rating has us smiling from ear to ear, and we’re delighted to have shared an exceptional stay with you. From our dedicated service professionals to our location at the heart of DC, you can always expect a memorable experience when you make us your home away from home. We look forward to sharing another unforgettable adventure with you in the months ahead, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Nadine
26/04/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ
Very beautiful place to stay
Nadine
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 29/04/2024
Dear Nadine,Your glowing review means the world to us, and we’re thrilled to learn of your memorable stay. You can always expect a visit filled with world-class hospitality and world-class care when you make us your DC home, and we’re delighted you were able to take advantage of all we have to offer. With all DC has to offer just a short distance from our front doors, we encourage you to join us for another unforgettable stay in the months ahead. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director
6/10 - Được
Olugbenga
Đi cùng bạn đồng hành
26/04/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Our experience was generally good with excellent service by the club lounge staff and the valet staff.
We were however significantly disappointed at having to wait about 6 hours to have our room de-feathered (including making 4 calls to the front desk and waiting up until 1145pm). Discussing the issue with the front desk manager was of little value as his response was they were "reviewing the process to see what went wrong". Not what one would expect from a premium hotel in downtown DC.
Further, on checkout, they had only one staff member (a wonderful lady who was doing her best) working the front desk at 1230 (peak check-out time). The line easily had more than 10 people waiting and it took us more than 15mins to get checked out.
Overall, very poor front desk management and very poor customer engagement on housekeeping matters.
Olugbenga
Lưu trú 1 đêm vào Tháng 4, 2024
SDC trả lời vào 29/04/2024
Dear Olugbenga,We appreciate your feedback and thank you for taking the time to share. We can’t apologize enough for the delay you experienced regarding your accommodations, and we want you to know that we have taken the necessary steps to ensure a more seamless check-in and checkout process for future guests. Your added comments about our dedicated team mean the world to us, and we look forward to passing your kind words along. We hope to welcome you for a more typical visit that truly exceeds your expectations in the months ahead, and we invite you to reach out for any assistance we can provide in helping you return. Until next time.Warm regards,Manuel Martinez, Managing Director
8/10 - Tốt
Mary
25/04/2024
Mary
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 16/05/2024
Dear Mary,Thank you for sharing such a high rating! We’re delighted you were able to experience all we have to offer at the heart of DC, and we’re thrilled to learn of your successful stay. It would be a pleasure to truly exceed your expectations on another visit in the coming months, and we hope to welcome you once again soon. Until then!Warm regards,Manuel Martinez, Managing Director
6/10 - Được
Carol
Đi cùng bạn đồng hành
25/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Veranda not available on the day we were there. Had hoped to enjoy it as part of the stay. Breakfast wasn’t included which somehow I missed that it was an add on. Parking at $79./ day not expected
Otherwise even with renovations going on it was a good experience. Maybe clearer information on the booking screens ! Thank you !!
Carol
Lưu trú 1 đêm vào Tháng 4, 2024
SDC trả lời vào 26/04/2024
Dear Carol,We appreciate your feedback and thank you for taking the time to share. We too would be disappointed if we encountered unexpected charges upon arrival, and we encourage our guests to reference our website for rates and information prior to booking. It would be a joy to demonstrate our commitment to the guest experience, and we encourage you to reach out directly for any further assistance we can provide in alleviating your concerns. We hope to welcome you for a truly exceptional stay upon the completion of our enhancement project in the months ahead, and we wish you nothing but the best until then.Warm regards,Manuel Martinez, Managing Director
4/10 - Kém
Hong
23/04/2024
Hong
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 14/05/2024
Dear Hong,Thank you for sharing your review. We strive to always exceed the expectations of our guests, and we’re disappointed to have fallen short of your standards in this instance. We promise a truly exceptional stay should you choose to join us once again in the months ahead, and we eagerly await another opportunity to impress. We wish you nothing but the best on all your future travels and hope to see you again in the months ahead.Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
katheryn
23/04/2024
katheryn
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 14/05/2024
Dear Katheryn,Your perfect rating has us smiling from ear to ear, and we’re thrilled to have been your home away from home. It would be a joy to welcome you to the heart of DC for another memorable stay in the months ahead, and we look forward to sharing another memory-filled visit with you soon. We wish you nothing but the best andWarm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Tiffany
Đi cùng bạn đồng hành
22/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful, elegant property. A 5 minute walk to the Wharf, room service was great, as well as the 8th floor Lounge restaurant inside the hotel. This a rest & relaxation weekend for us, and the Salamander was an excellent choice, to rest & relax!
Tiffany
Lưu trú 2 đêm vào Tháng 4, 2024
SDC trả lời vào 23/04/2024
Dear Tiffany,Your kind words have us smiling from ear to ear, and we that you for taking the time to share. We take great pride in providing our guests with a restful and restorative experience, and we’re thrilled to have been your choice to unwind. With our endless amenities and convenient proximity to all things DC, there is no shortage of memories to be had when you join us for a getaway. We’ll be sure so pass your glowing feedback along to our culinary team, and we look forward to being your home away from home for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Fazreen, Lake in the Hills
Đi cùng gia đình
20/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room is gorgeous and luxurious, with plenty of space. The staff is incredibly friendly.
Fazreen
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 22/04/2024
Dear Fazreen,Thank you for sharing such a glowing review! We strive to go above and beyond for our guests, and we’re thrilled you were able to experience the genuine hospitality and approachable luxury we provide. Our dedicated service professionals will be thrilled by your appreciation, and we encourage you to join us for another memorable stay in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Brian
19/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent property. Highly recommend
Brian
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 22/04/2024
Dear Brian,Your perfect review means the world to us, and we thank you for sharing. From our stunning location at the heart of DC to our world-class accommodations, you can always expect a memorable stay when you make us your home away from home. Your recommendation has us smiling from ear to ear, and we look forward to being your DC choice for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director
8/10 - Tốt
Juan, Miami
18/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Juan
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 22/04/2024
Dear Juan,Your high rating has brightened our day, and we can’t thank you enough for sharing. We take great pride in going above and beyond for our guests, and it would be a joy to truly exceed your expectations on another visit in the months ahead. We eagerly await another opportunity to impress and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Tamika
Đi cùng bạn đồng hành
17/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was amazing, the staff super amazing felt like i was back in The Bahamas.....rooms was clean, property is beautiful. Because of the renovations pool amd spa was closed. But we still enjoyed our stay.
Tamika
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 18/04/2024
Dear Tamika,Your glowing review means the world to us, and we’re thrilled to have provided you with a memorable DC adventure. From our friendly and dedicated service professionals to our world-class accommodations, you can always expect a truly exceptional experience when you make us your home away from home. It would be a joy to welcome you for another unforgettable stay upon the completion of our enhancement project, and we eagerly await another opportunity to exceed your expectations once again. Until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Julie
17/04/2024
Julie
Lưu trú 4 đêm vào Tháng 4, 2024
SDC trả lời vào 08/05/2024
Dear Julie,Thank you for sharing such a high rating! We take great pride in going above and beyond for our guests, and we’re thrilled you were able to experience all we have to offer at the heart of DC. From our dedicated service professionals to our endless amenities, we strive to provide our guests with an experience that always exceeds their expectations. We look forward to being your home away from home for years to come and eagerly await your return!Warm regards,Manuel Martinez, Managing Director
8/10 - Tốt
Yeilys
Đi cùng bạn đồng hành
15/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice decorations and cleanness.
Yeilys
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 16/04/2024
Dear Yeilys,Thank you for sharing such a glowing review! It was a joy to welcome you to all we have to offer at the heart of DC, and we’re thrilled to have shared a world-class stay with you. From our spotless accommodations to our welcoming atmosphere, you can always expect a memorable stay when you join us for a DC adventure. We eagerly await another opportunity to fully exceed your expectations and hope you’ll join us again in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
Tejesh Srinivasa
Đi cùng gia đình và trẻ nhỏ
15/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property, walking distance to the National mall and the wharf. They even have regular shuttle service to those areas.
Tejesh Srinivasa
Lưu trú 6 đêm vào Tháng 4, 2024
SDC trả lời vào 16/04/2024
Dear Tejesh,Your perfect review has us smiling from ear to ear, and we can’t thank you enough for sharing. Our location is certainly one of our many highlights, and we’re delighted you were able to experience the best of DC just a short distance from our front doors. The Mall and Wharf are just the beginning! We’re thrilled you were able to take advantage of our complimentary Gem car, and with all there is to see and do nearby, we encourage you to join us for another unforgettable adventure in the months ahead. Until then!Warm regards,Manuel Martinez, Managing Director
6/10 - Được
Harold, Mt Pleasant
15/04/2024
Harold
Lưu trú 3 đêm vào Tháng 4, 2024
DT trả lời vào 06/05/2024
Dear Harold,Thank you for sharing your review. We take great pride in exceeding the expectations of our guests, and we can’t apologize enough for falling short of your standards. We invite you to try us again in the months ahead for a visit that truly goes above and beyond. It would be a joy to demonstrate our commitment to a world-class experience, and we eagerly await another opportunity to impress. Until then.Warm regards,Manuel Martinez, Managing Director
8/10 - Tốt
David
14/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
David
Lưu trú 2 đêm vào Tháng 4, 2024
SDC trả lời vào 16/04/2024
Dear David,Thank you for sharing such a high rating! It was a pleasure to be your DC home, and we’re thrilled you were able to experience all we have to offer. From our stunning location to our friendly service professionals, you can always expect a memorable stay whenever you make us your home away from home. We eagerly await another opportunity to fully exceed your expectations and we wish you all the best until then!Warm regards,Manuel Martinez, Managing Director
10/10 - Xuất sắc
ARTEM
Đi cùng gia đình
14/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice and great service
ARTEM
Lưu trú 3 đêm vào Tháng 4, 2024
SDC trả lời vào 15/04/2024
Dear Artem,Greetings from the heart of DC! We’re thrilled to have shared an exceptional stay with you, and we can’t thank you enough for sharing your review. You can always expect a warm and luxurious atmosphere from the moment you walk through our front doors, and we look forward to being your home away from home for years to come. We eagerly await another opportunity to exceed your expectations once again and wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director