Khách sạn Waterloo

"Quiet, clean and spacious suite."

"Did not use the hot tub."

"Excellent and friendly staff, amazing breakfast and super clean room."

"Everything was fantastic, the only thing that I was not excited about was the food that was served. The hot food was not great, the potatoes were cold, the ham was overcooked. Everything else was fantastic."

"Joanne at the front desk was vey helpful."

"This property is extremely outdated with little modernization. The room is small with outdated furniture, although the mattress was good. The room door only had a handle lock which opened with an actual key - no deadbolt or other locking feature. The auxiliary entrances were not locked or secured in any manner. Check-in took 20 minutes with a clerk who struggled with understanding 3 people checking in with 2 separate reservations. I am unclear if language was the barrier or if it was...

"Location for me was perfect. Some of hallway carpets getting tired. No lights over one bathroom mirror"

"The room was old looking. Beds were creaky. No hair conditioner in the room, bottle was empty. Breakfast was horrible. The pool was very small, it looked bigger in the pictures. Not worth the money and won’t be returning."

"This is a small private motel located Lin the countryside approximately 2 miles away from downtown Stratford. It is extremely quiet with a secluded pool that is warm and inviting with a comfortable water temperature. The rooms are reasonably large with all modern amenities, including large, flat screen TVs, refrigerators and Kurtis coffee machines. Though the building dates from an earlier time it has been meticulously maintained and the staff is dedicated to the comfort, quiet and privacy...

"Great place to stay at a fair price and conveniently located. Polite, kind and helpful staff."

"Love the amenities for the price. The kitchenette was really clean and had all the basics. Staff was very helpful and even offered cold water at check-in on a hot day. Hope to have a reason to return to Kitchener overnight so I can book this hotel again!"

"Aastha was very professional, polite and provided excellent customer service. Sajid went above and beyond and exceeded my expectations with his professionalism, empathy and exceptional service. Thank you Aastha & Sajid!"

"We had a lovely stay. Front desk staff were very kind."

"Lovely property! Our room was beautiful room and the staff went over and above to make us feel welcome and ensure we had everything we needed to have a pleasant stay. We will be back!"

"Very nice facility! Clean, easy to get around. Staffs are very friendly"

"Clean ppty, great service, good breakfast. Overall no complaints."

"Clean, staff ( some ) need fluency in English, "

"Very friendly staff."

"Noisy wall AC in the room. Sheratons should have central AC. The food was OK but I thought it would be a bit more upscale in a Sheraton. Plenty of parking. Helpful & friendly staff."