Khách sạn Waterloo

"Good"

"One of the best hotel stays I have had. Check in was friendly, easy and welcoming. The concierge even gave my daughter an easter toy and treats. They truly went above and beyond to ensure we were welcomed and comfortable. Very refreshing and appreciated. "

"Great location, room and service. We enjoy our visits to the laundry room."

"Clean environment "

"Breakfast was great. Rooms were clean and comfortable. Love the pool and hot tub."

"Excellent hotel. I highly recommend"

"Amazing experience! The room was super clean and the two king beds were a game-changer for our family trip. The staff members are hardworking, friendly, and well-presented. I felt so relaxed and comfortable during my stay. 10/10 would recommend!"

"Very pleasant and helpful front desk staff and lovely room."

"The room was comfortable but it was not cleaned after our first night’s stay. When asked, I was told first that since we had the ‘do not disturb’ sign, they didn’t enter our room however, we removed the sign when we went out at 10. Then I was told that the hotel has a policy of not cleaning the rooms daily. When I asked to see where it states that, I was told that it is not in writing but it’s their hotel policy. I found it very strange and asked to speak to the manager and then the receptionist...

"I was happy overall with our stay. Breakfast was good. Love that you can have tea in the afternoon. The only downside was the outside door to our room. I thought it was a great advantage except I could not access from outside. And The parking spot outside that door should be marked for the room as well. Overall the stay was great. "

":)"

"Room was very clean and comfortable."

"We enjoyed our stay except that the bed and the bathroom door were VERY squeaky and desperate for some help. Everything else was modern and great. The bed was comfy. The breakfast was good. Staff was amazing. "

"Property has no security. We had someone banging on our door at 11 30pm "

"This was a very good hotel. Rooms were clean, front desk service was very good. This hotel also had a really nice restaurant with great food. I only stayed one night but I will stay at this hotel again on future trips!"

"Everything was fine)"

"Nothing special but it was a bed and a roof that we needed for one night. Beds were very comfortable."

"Very quick to respond to inquiries. Well stocked fridge and pantry for self serve continental breakfast in main floor and mini fridge in bedroom. Perfect spot to visit my son at Waterloo, catch a show at St Jacobs playhouse, and visit market. Very spacious room with very comfortable bed, and ceiling fan. "

"The chair was already broken in the room. And, they said they will set the room for bday theme but nothing was done. "