4/10
I've stayed at this hotel many times and normally have a great stay. This was my first time having poor service. The a/c wasn't working the first two of my three day stay, my room was 77 degrees. I informed the front desk clerk (younger female) of the issue along with a stool cover being extremely loose, Ice maker on 3rd floor not working, needing extra towels, and sheets replaced on my third day of stay.
I had to inquire three times before the more mature desk clerk was able resolve my a/c issue and provide additional towels. The other items were never resolved.
Emmit
Lưu trú 3 đêm vào Tháng 6, 2025