Khách sạn Waterville

"None"

"A beautiful property on an amazing campus. So unique, well kept and comfortable. Very nice breakfast and staff was great. Would definitely stay again. "

"It was an average stay."

"Check in and breakfast was great! Employees voicing their political and personal views on a Minnesota sporting team is the reason for the lower staff rating. "

"Breakfast hours listed in room binder not the same as posted in dining area. Only a problem if a guest comes late. "

"Very nice"

"The only reason to stay here is because it’s close to St. Olaf. Half the time there’s no one at the front desk, while I’m sure someone is watching, it doesn’t feel that secure. Everything in the room felt junky and pieced together with old extension strips. I think this hotel has been around too long…"

"Place wash good "

"Friendly staff| clean rooms and property| "

"yes gym very clean."

"Staff were friendly and great"

"Decent stay at the decent price"

"My overall impression was just “meh”. There was no one monitoring the front desk. Finally saw a tiny sign that said to call 0 for help. So I did from the landline on the desk. After ringing for quite a while a man came from the back dressed like a mechanic. He had on a company shirt, but didn’t look professional and didn’t act particularly professional. No greeting. Hardly any engagement. The whole hotel desperately needs to be updated. The dishwasher was running loudly when we got to our room...

"Language seems to be an issue"

"Horrible staff. Condescending and ignorant at the same time.. was left waiting for a member to come to the desk for over 20 minutes! After the 20 minutes I helped myself to the master key behind the desk to re-enter my room (pics for proof). I would never stay here again, and am honestly rethinking best western in general because of this experience. Also all digital amenities do not function (Netflix, on-demand, etc.) so be prepared for basic cable and a basic hotel."

"Clean property, friendly and helpful staff, good options for breakfast. Only thing they could improve is to change the shampoo and conditioner it's awful."

"Modern facilities but poor management. Many small issues or issues that we had to call or return to front desk to solve. Didn't seem motivated to keep up on the work properly."