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"All first class except breakfast. All ingredients good but cooking and preperation third rate for such a great place sorry but it’s true . It’s a real shame"

"My husband and I stayed for one night, as I've always wanted to stay here, and it was in a convenient location to an event we needed to attend the following morning. I love how this hotel gives castle vibes. Beautiful and unique one-of-a-kind artwork, artifacts, and decor all over the place. It's fun just to spend a little time walking around the grounds, the lobby, and the outside of the buildings, looking at All of its grandeur. The room itself had very old fashioned vibes. This was both good and not so good. Nice in the sense that you feel you're being transported back in time to a hundred years ago... But I think unfortunately some of the cloth wallpaper and pictures of the wall had seen better days. It was a very romantic room nonetheless. They bathroom did need a lock of miuld proof paint though. The hallways all needed new carpets. Both the stairs and outside the rooms. Probably good if they got something which doesn't show stains easily, but still fits the decor. The shining jewel was the restaurant and bar. Really nice drinks selection, both with and without alcohol. The bar and restaurant food menu selections were really amazing, and all of the food we are was superb! Service was excellent too. Dining room was beautiful both day and night! The outside grounds are truly unique and very enjoyable. Although we unfortunately arrived a bit too late to take everything in on this trip, one can always visit another day. All in all great experience. Just need TLC. "

"Was over for a wedding at nearby Dodford. Well located and more budget friendly. Despite this, amenities are great. Good pool and gym in separate building, nice lounge. Drinks on the expensive side, but food fair for the standard. Main reason for very favourable review was the staff, who were accommodating, friendly and wanting to please. Would return if in the area"

"All staff friendly, nothing too much to ask. Hotel lovely & clean, rooms big and spacious. "

"felt very peacful and the cottages are well spaced out, the signposts to our cottage was non existent (no.51) a small issue "

"I thoroughly enjoyed my stay. Comfy and clean. Reception staff v helpful. For the price it was an exceptional hotel"

"It was a spacious room and great value "

"Booked an overnight stay here for the first time and everything was brilliant The room was clean the bed was lovely and comfy The staff were amazing and super friendly "

"Two night stay for my partner and I as we were attending a couple of events at The Roadmender. Only a 5 mins walk straight down the road to the venue! Hotel on the outskirts of the town centre, shops, restaurants, bars, takeaways- spoilt for choice all within a few minutes walk. Nice clean room, comfy bed, hot powerful shower, food and drinks available 24/7 and friendly, helpful staff- always ready to greet you with a smile. What more could you want! We would definitely stay again."