4/10 - Kém
Marc, Granada Hills
20/08/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
DO NOT STAY HERE. It is under new ownership as the property was a Roadway Inn before. Room was not cleaned until I requested it at the front desk and daily service was not done unless requested. The ice maker only works on the 2nd floor and the elevator was not working the day before my visit. The room had a cracked mirror, the lampshades were in very bad condition. The bed had no bedspread and when I mentioned it to the front desk, I was met with indifference and never saw bedspread anytime during my 5 day stay. I even had to remind the front desk to turn on the sign as it was pitch dark to enter from the main road. The pool has not been cleaned in some time and was closed as it looked green / black. Security must be an issue as well as there are giant posters in the front windows indicating video surveillance is in place. Property is clearly in bad condition (graffiti on the elevator doors was only partially covered by a quick paint job). If the hotels in the area were not over subscribed, I would have moved after day 1. Very uninviting lobby area and not well kept. Everywhere has harsh lighting and the rooms are the same. Never again.
Marc
Lưu trú 4 đêm vào Tháng 8, 2025