8/10 - Tốt
Jodie
14/07/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The resort is an absolutely beautiful tranquil environment with thoughtful touches throughout. Yoga is complimentary at sunrise and sunset as well as Ayurvedic tea and occasional pre-dinner activities. The staff are a delight, caring, helpful and courteous. The restaurant overlooks the gorgeous pool area and grounds and every meal I had was delicious served by attentive staff. The Executive Chef Saman made an effort to introduce himself and ensured I was happy with the food, often chatting about common interests which I appreciated being a solo female traveler. He came and wished me farewell as he was taking a few days break to spend with his family. I had originally booked 5 nights as I enjoyed the tranquil environment so much I booked another night. On the last morning at breakfast unfortunately the peace was disrupted as the replacement chef sat a few tables behind the guests, perhaps having a staff meeting. His loud talk was constant and didn’t stop and to make matters worse his mobile phone rang, surely it should be mandatory for all staff to leave their phones in the staff area or at the very least have them on silent. I couldn’t believe it when he actually took the call and continued his loud talking. It became so annoying I left the breakfast area and returned to my room. Such a shame, all the guests were thoughtful enough not to take calls or have phones ringing for the comfort of other guests. I now wish I had have left after my initial 5 night booking.
Jodie
Lưu trú 1 đêm vào Tháng 7, 2025