Search Hotels by Dormero in Wernigerode Old Town

"Should have been told it was not a hotel. Difficult to check in. Did not receive how to get Key to room instructions before I arrived or instructions on how to check out. Room had a kitchen but no silverware/utensils. I got to the address and wandered around for a half an hour trying to figure out how to get into my room or even where my room was after flying for 14 hours. Luckily I found a cleaning person in a nearby room who helped me find a key to get into my room. I had no one I could contact otherwise."

"Great room. Clean and comfortable. The staff was very friendly and helpful. The young lady that checked me in was awesome, absolutely wonderful customer service. Breakfast was fabulous."

"Good room, except a/c not working requiring windows open and woken up by delivery trucks from 0630 to 0800"