Khách sạn West Beach

"Ocean front balcony with ok view..right over roof of outside bar but still could view the beach. Room was clean."

"Clean room. excellent service at check in. not so great at check out but my daughter loved the time there with awesome pool."

"Love the staff, always so pleasant. Rooms are perfect!"

"The price was decent and what drove us to the property. The condition of the facility is older but decent. You can see that several things are dated. Our AC/Heating unit was very loud. When trying to regulate the temperature, it would kick in very loudly which woke us on several occasions throughout the night. "

"Very good!!"

"We never had to turn on the heat as the room was warm. But we kept the balcony door open, which was lovely so we could hear the wind and waves. It would’ve been helpful if they had a sign about where the ice machine was. We went searching and ended up getting locked out and outside on a cold and rainy day. Had to walk around the property and back in the front entrance and ask the staff where the ice machine was. FYI it’s on the third and eighth floor. "

"This property is a great location but is 10 years past due on a renovation. It is obvious that they are waiting until it implodes on itself."

"Location is great, view was amazing. But no hot water, outdated. Good for a short stay. Was only there for one night. "

"The stay was nice the room was clean. The has to wait at the front desk for about 15 minutes upon arrival to check in. In fairness it was a late check in but they were sleeping so it took a while to find her and wake her up. The breakfast was nothing to weight home about. Bagels cereal, pancakes that was all. Again in fairness it is off season. "

"Great place and location"

"Muy buena calidad presentación los cuarto muy higiénico y muy cómodo y muy limpio en cuanto a las piscinas frondes y restaurantes muy buena calidad los empleados de todas las área muy complaciente y muy agradable 100*100 al hotel"

"Room was very spacious, clean and comfortable. Great oceanfront and bayside views. Was not aware of daily charges for parking in hotel garage. Found that annoying. Warm cookies were welcome. Overall good stay "

"We only stayed one night. Room was clean and updated. Would recommend "

"View was amazing. Clean. Friendly staff & the restaurant on site was very good "

"room was clean, staff was welcoming and accomodating, heat worked GREAT (it was snowing!!)"

"I would like a full refund for my stay.... horrible conditions in the room, no hot water available, an abundance of mold, front desk was not very helpful. Have no idea who the manager is, was told my complaint would be added to the pile? I asked for a call, was told that he may call me the next day, as he was currently off. Well, it's been over a month, and no communication has been received. I would really like to get my money refunded and share some of the pictures of the condition of our...