Khách sạn West Brattleboro

"The safety latch on my room door was broken. The staff was very helpful and found a different room for me and got a cart and offered to help. The new room had a dried coffee spill near the fridge and the body wash in the shower was empty or broken- minor inconvenience. Overall a nice stay at a great price."

"The room was clean , the staff was amazing and the breakfast was great!!!"

"Our room smelled like mold, likely because there was a lot of rotting and what looked like mold in the bathroom. The carpets themselves needed to be replaced as they had a musty smell likely from too much moisture or spills. This hotel really needs a lot of work to make it feel inviting. Any fixes that were implemented in our room looked like bad work, with sink faucets being very strangely set up, lots of random cracks and peeling paint throughout as well. I would not recommend anyone staying...

"Checked in and hour after booking, room was perfect my needs, breakfast was delicious."

"Convenient property. Clean rooms. Comfy beds and nice bedding. Good breakfast. We were there for just one night but it was overall very good! Would stay again."

"The continental breakfast was good - a variety of fresh baked goods, yogurts, fresh fruits, granola, teas, and the coffee was excellent! It would have been nice to enjoy a hot breakfast on the cold and gloomy morning that we were there, though. We enjoyed meeting our friendly host, Joe, and had a nice conversation with him as he explained the history of the property and some future kitchen renovations he has in the works. Parking was no problem - plenty of space, well-lit, felt absloutely...

"Excellent basic comfortable hotel room. There is a fridge and microwave, the hotel was quiet, and the staff were courteous. Everything was very clean. Location is convenient. Highly recommended!"

"The hotel wasn't even accepting reservations and Expedia booked me there. And I also paid a $9 insurance fee. Thankfully, I did not pay for my reservation in advance. I received no confirmation from the hotel or Expedia. The night before my departure, I looked for a confirmation and found nothing. I tried to call the hotel and the call went immediately went to voicemail with no outgoing message. The next day, when I arrived in the town and drove by the place, there was a huge sign out front...

"Clean. Nice pool. Friendly staff"

"The staff was great"

"Housekeeping was way too loud in the hall. Early morning and there was banging and loud walkie talkies we could hear in our room."

"I loved the updated accommodations and friendly staff. I just wish I’d be surprised by something other than highly processed food for breakfast. It’s the new norm unfortunately."

"Tranquille et personnel gentils. Petit déjeuner copieux et bon."

"Staff very helpful. Everything was very clean"

"This place is amazing very unique Viking style and themed. surrounded by woods and hiking trails. They also have a special brand of sheep heard on the property. they did an exceptional job building and maintaining this place."

"Great breakfast!"

"Good value!"

"I work hard and needed the perfect relaxing place. We booked a night while we were passing through town and it was exactly what we needed. The atmosphere was what you would expect from a Vermont establishment. The beer was great, the meatballs were literally amazing. At first I felt the price of the pizza was a bit high but after eating it I had zero regrets, worth it. Our room was above the bar and provided ear buds. We wouldn’t need them on this night because we may have been the only guests....

"I am disgusted by the behavior of the general manager who hung up the phone on me. I paid for my room in FULL for 2 nights but when I arrived the next day (flight was delayed) I was told I couldn’t check in because they had cancelled my room (kept my money) and sold my room to another guest So that means they got to benefit TWICE from one room Cancelled my room and left me stranded with nowhere to stay And when asked for my money back on the phone with manager, she hung up the phone on me...

"The customer service alone here makes me want to stay here time and time again! Every single staff member I dealt with at the front desk and on the phone was so kind and extremely pleasant to deal with. As a solo traveler, this also gave me a feeling of safety which I truly appreciate. The rooms may be slightly outdated, but was clean and comfortable for a one night stay. The mattress was a bit softer than I prefer, but the A/C ran great and I slept like a baby all night with zero disturbance....