Khách sạn West Brookfield

"Do not stay here it was so disgusting I couldn’t even go under the covers"

"Everything about the Publick House is a delight!!"

"We called ahead to ensure late check-in would be possible; the gentleman at the front desk desk was very polite, efficient and professional as we arrived at nearly midnight. however, the lady at the front desk during check-out was cold and unfriendly, curtly instructing us to drop the key cards in the box and gruffly said, "you're good to go". so, there is some unevenness with staff professionalism, but we did not have to interact with them much at all."

"Everything is great 👍 I liked"

"This place was stunning and enjoyed our two nite stay there. Pool and hot tub so refreshing in the hot summer months. Toons were spacious and beds comfortable. I would definitely recommend staying here on your trip to Massachusetts. Thanks for wonderful memories"

"The hotel was clean and comfortable. It’s definitely older and has wear and tear the ceiling tiles and nice room had water stains on them. The carpeting is older and worn. Overall the hotel is exactly what I needed it for."

"All good"

"The property was clean and well maintained. We stayed in room #3 and it was very nice. The breakfast consisted of only a cranberry muffin and Keurig coffee. Most restaurants and businesses in and around the town are closed on Monday and Tuesday."

"We stayed in one of the outside rooms and it was extremely clean, comfortable, and up to date decor. The lighting was excellent in the room and the bathroom. We felt very safe. The pool and hot tub amenities were clean and well maintained. The breakfast in the morning offered a variety of choices and it all was enough. The staff was friendly and helpful. We highly recommend this location."

"Bright light outside windows at night shone through top of windows, no total darkness at night."

"Vị trí thuận tiện "

"Tốt "

"My grampa/mom/dad had to leave their trip a weeks early and because no one told me I had to call within 24 hours I lost thousands of dollars. I will be posting all about it-very disappointed!!"

"Everything worked out perfectly! Having my elderly sister with me went very smoothly thanks to the staff and accommodations!"

"Perfect for our needs"

"No breakfast!!!!!"

"First rate"

"Staff was superb. Breakfast was substandard….fake bacon, plastic potato cakes, inedible eggs."

"The staff were kind and helpful, the room was simple and did not smell great but was clean. The walls were somewhat thin and we could hear other guests well. It didn’t bother us too much, but it had potential to be frustrating. Parking was easy. It was a fine place for a quick stop on a road trip."

"This hotel continues to be a quality place to stay. Good staff, amenities, and the buffet breakfast is always a good way to start the day. Staff also recently helped me find a lost necklace that I left behind by accident. Teamwork and communication achieved this positive outcome."