Search Hotels with Pool in West Chester

"They overbooked by 40 rooms and did not notify us our room was canceled until we arrived. No alternative accommodations were offered and we still haven’t been refunded. They ruined what was supposed to be memorable birthday experience. The staff was incredibly rude and unprofessional with the manager whispering to the front desk staffing and laughing while we were looking for other accommodations. "

"The hotel is nice and well maintained, and the lounge and bar area are especially enjoyable. The live band was excellent and added to the overall atmosphere. However, our experience at the bar was disappointing. The server was quite pushy, rushing us to order drinks, food, and even dessert in quick succession, which didn’t allow us time to relax and enjoy the ambiance. Later, she asked us to close out our tab because her shift was ending, which felt unprofessional and rude. Additionally, the bartender prepared a drink for my wife that had far too much milk and not enough of the actual ingredients, and even shared part of her drink with another couple. The glass was also filled with an excessive amount of ice, leaving very little actual cocktail. Overall, while the hotel itself is very pleasant, the bar service significantly detracted from our experience."

"Clean, great happy hour!"

"Everything was great!"

"Friendly staff, clean room."

"Clean room. Airport shuttle was quick and easy "

"Clean and easy stay"

"Everything was perfect. Definitely recommend. Conveniently close to VOA and other places. "

"Room was clean, staffs were helpful, love their pool, spacious parking, so far of all hotels we've been to their breakfast is my top. Love that they still have the microwave which lots of leading hotels remove from their rooms. Our first experience was great, but probably due to spring break the second time was not, kids were extremely loud at the hallway running, screaming and so on (up until 2am then 4am until we checkout. Their main elevator was making weird, freaky sounds, some washer and dryer (they have multiple) doesn't seem to work fine (they don't fill enough water as in some clothes didn't even got wet at all), I also used 2 different dryers as the first one doesn't seems to do the job well (might need some cleaning maintenance or whatever), no hot tub. But other than that I like it. We will definitely consider this place to stay in again when we get back in the area."