Khách sạn West Concord

"The room where we stayed has a distinct smell and I was not able to sleep well due to that. Glad to have the shuttle going to Mayo Clinic. "

"The keys would stop working frequently. This caused us not to get in our room and frequent visits to the front desk. The pool area is very small and the gym had water standing in the floor. "

"Continental breakfast was fine, just like every other part of my stay here. Nothing shocking, just the bare minimum. "

"Pool and hot tub are closed due to health and safety violations the sign on door to pool says,rooms and carpet very outdated-they need a remodel.Carpets in some areas smell bad."

"Cute place. Friendly staff and comfortable atmosphere."

"Above average"

"Language seems to be an issue"

"Clean room, staff was kind and extremely helpful as always, shuttle service was excellent!"

"Opted to stay somewhere else. Offered two rooms that had not been fully cleaned."

"There were stains on the curtains and pillow cases, there was food left in the fridge. Kind of sad we were tired and did not complain to staff. I probably will not stay there again. There was tape over the elevator buttons and people were randomly drinking in the lobby In a place were the competition is high you would think they would be a higher station and professional level. There was incense burning in the lobby to cover the smell of weed . "

"The hotel was nicely located to stores and restaurants. However, the evening attendant was sleeping when we tried to check in. In addition, the room itself was not kept up. The tub was chipping and looked unclean. The bed was lumpy and very uncomfortable. In addition, the headboard and remote had grit on it. Luckily I bring lysol wipes wherever I go. Part of the pool was roped off and unusable. Lastly, the chlorine smell was so strong it permeated our room which was on the opposite side of the...

"Breakfast was good. room was clean and comfortable. Staff was helpful. Location good for getting to Mayo Clinic easily via free frequent shuttle"

"Always a decent stay. People are nice and rooms clean. "

"Cool staff"

"I really liked the check in guy… he’s a seamstress just like me … he was great!! "

"Hot tub wasn’t working, empty beer cans in the pool area, shower made loud scratching noises when running, drywall damage in rooms and halls, breakfast wasn’t maintained no forks or egg refilled the whole time we where down there to eat apple juice machine wasn’t cold. "

"The staff here is attentive, polite, and friendly. We stay here often. Rooms and common areas are always clean and comfortable. "

"Yes "

"We didn't do breakfast "