Khách sạn West Des Moines

"Not impressed with this property. Carpet was wet under the thermostat (carpet was soaked). The mattress and sheets in the bed were also soaked. Called down to the front desk- let it ring, no answer. Went down to desk and the girl had attitude when I told her about the issues with my room. She snapped back and said she was cooking food for a guest- apparently she was the only person working. Moved to a new room, smelled like sewer gas. Will never stay here again."

"Ok for a night room wasn’t the cleanest"

"The rooms were very nice and clean. The staff were great and breakfast was very good."

"Room was clean. Bed was very comfortable. Also area was quiet."

"Great hotel. Rooms very clean and comfy. Only problem was one (out of 2) elevators was not functional. Needs to be fixed asap as the wait for the one elevator was LONG and very crowded once in! Stayed 5/29/26-5/31/26."

"The staff greeted us and made us feel very welcome there. Very helpful and friendly."

"Property was quiet and clean. Was very pleased with the room. The front desk person was helpful and very nice."

"No microwave. Noisy air conditioners. The room was clean."

"Everything was ok"

"Everything was up to my expectations."

"Comfortable , clean and quite."

"Loved the room and the area is great with plenty of places to eat and shop and have fun. We had a king room and it was way better than I ever thought it could be."

"Very nice hotel. The rooms were clean and the staff were very nice."

"Very clean and comfortable rooms, nice pool. Breakfast was good. My only complaint is that the staff wasn't friendly at all."

"Wonderful staff and very clean hotel"

"Wish the barking dog would have stopped"

"Great stay for a great price! Used my credit card and got $20 back bring my total to $70 bucks. Can’t beat that for the quality."

"I was greeted with a smile from the Desk Clerk, completely apprised of all the amenities and urged to make use of them. My room was delightfully clean and cooled, beginning with the sitting room and kitchenette, separate room for sleeping, and yet another room for shower and toilet. Needless to say, my first luxury was dropping my luggage in the waiting rack and climbing in to the hot shower which had shampoo/conditioner/body cleanser readily available, a very welcome option following the past...

"Room was great, ceiling fan over the bed made it feel like home. Very clean."

"The shower was broken in room 247. I didn’t have time in the morning when I discovered it was broken to get it fixed."