Tìm Trang viên tại West End

"Friendly and helpful staff Lovely venue and excellent spa and pool facilities"

"The staff are very friendly and helpful, the sky bar is lovely and makes excellent cocktails. The breakfast is very good with a great choice of food"

"Good"

"The property was advertised as being pet-friendly but on arrival they couldn’t accommodate our King Charles Cavalier so I had to travel home to Kent with my dog, leaving my daughter and partner at the hotel. I then had to travel back to the hotel early the next morning to collect my family."

"Clean, staff great, breakfasts a great choice"

"Check-in experience was poor, gave us the incorrect room, no information was provided on form breakfast times, facilities access or in regards to housing keeping operations where as a guest you are required to hand to hand a tab on their door by 10 am to have their room clean and. Over all property is in need of some TLC"

"nice clean hotel nice staff good food"

"Property was ok. Staff was great."

"I love this hotel. So much character and no up- charges for unnecessary pampering. It has everything you need for the price of a generic business lodge. I would stay here again and again."

"A large hotel - excellent location. The rooms are reasonably comfortable. Some are a little dated. Breakfast was nice"

"The photos on the website are very misleading. The standard rooms are a lot more basic than photos show in website. Also, hotels rooms are the furthest away from reception I have ever experienced in any hotel. Over the two nights we stayed we me multiple guests complaining about distance from reception and getting lost in never ending corridors"

"Bathroom mirror lights not working, two bulbs not working in bedroom chandelier. Both halibut and sea bream overcooked for Saturday meal. Otherwise very good and excellent stay."

"Basic run down old hotel. Damaged walls in hallway, poorly maintained common areas. Old furnishings. Mere basics in room. No usb ports, no Kleenex, face cloths, . Balcony door ascrew. Dead flower pots on back porch. Room Was warm and air circulation comfortable. Noisy train line beside. Absent staff . Front door locked and no attendant so could not leave to get fresh air when awake at 3am with jet lag . Bar looked like a derelict canteen . Hotel eating should have been 2 stars"