Khách sạn gần Plaza West Geauga tại Chesterland

"Room felt damp - sheets and pillows always felt like they were cold or damp an even when turning the AC off. No spare toilet paper or tissues we only stayed for 2 nights."

"The room was spacious. Location was great. We stayed from 7/2/2026 thru. 7/5/2026 and not once was our room cleaned, towels changed or toilet tissue added."

"Staff was great. Stained carpets old carpets all over. This hotel needs a facelift."

"Great place and friendly staff!!!!!"

"This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

"Very helpful staff, comfortable room, easy parking, no issues at all. Hotel feels a little outdated, but it's clear it's well-maintained. Stay was pleasant and quiet, no issues at all."

"Worst hotel I ever seen in my entire life.. Wow we not gonna begin to discuss the drug and prostitution activities wow!!!"

"The breakfast was great and the parking very convenient."

"We stayed here for the pool but it was closed for maintenance most of the time we were there. The maintenance guy was very nice and made a big effort to fix the problem with the pool. Front desk staff was nonchalant and very unhelpful about the broken coffee maker but the cleaners tried to help us out. We had to go buy our own coffee maker though. Breakfast buffet was awesome, as were the catering staff."

"Perfect"

"The whole place is overdue for updating, by at least 10 years. There's one room that they show for pictures, but that's the only one! Plugs fall out of sockets, shower head goes everywhere, lumpy bed, no fridge/microwave or hair dryer, and the absolute kicker is your key doesn't work more than once per day! I had to go to the office for a new key every night. Maintenance had to do it once as well. If you can avoid this place DO IT!"

"Was our go to whenever we visited Cleveland in Beachwood. The property use to be very clean. Now our room was not that clean. Sheets were coming off the bed, tables were on their last leg, stains on curtains, hallways didnt smell clean. We will be finding a new hotel to stay."

"Friendly staff"

"The price was great. Bed was poor. Pillows were terrible. Mattress was uncomfortable. The pool was empty. Room was clean but still smelled like cigarette smoke. The trash can outside the door was overflowing. They came aThe price was great. Bed was poor. Pillows were terrible. Mattress was uncomfortable. The pool was empty. Room was clean but still smelled like cigarette smoke. The trash can outside the door was overflowing. They came at 4am and noisily dumped it. Sounded like they dumped the...

"Room service never came to bring us towels. The ad was misleading by saying they had a breakfast buffet thinking it was included with the stay. The staff gave us a bill as soon as we sat down. The pool was lukewarm and the pool room felt like a sauna"

"Very convenient location and amazing prices!"

"Friday night there were kids lots of kids running thru the hall making loud noises I’m assuming there was a soccer tournament Saturday, because when I was checking out I seen a bunch of them in soccer ball uniforms @ breakfast. Therefore I checked out one day earlier, and they removed each door do not disturb signs off all the doors on the third floor. I would like to have a one day refund because I checked out one day early."

"This has been my go-to for about nine years when visiting family in the area. It’s clean, friendly, convenient and also has a great breakfast!!!"

"Was able to check in early and the room was very cleaned and roomy. Would stay there again."