Khách sạn West Grove

"The room and property were clean but the staff was nowhere to be found unless in was time to check in or check out. I chose the hotel for the pool and it was out of order both nights I was there(Fri&Sat). There was one pop machine on the property and it didn't work either. I will not be staying at this hotel again."

"comfortable beds, very clean hotel, breakfast was good. Upon arrival later in the evening after a long day of driving, there was a sign on the desk stating they would be right back. I waited about 5 to 10 minutes for someone to show up. I don't have a problem with that, however, when they did, it was two staff members that had been off together when one of them could have stayed at the desk. Otherwise a great stay!"

"Clean with friendly staff."

"The first room we were given, the ac did not work. After one hour of expecting the room to cool down, we asked to be moved to another room. The second room we were given was much better. The overall condition of the hotel was poor at best. We arrived late in the afternoon after driving all day and I was quietly walking my small dog in the hallway because it was too hot to walk outside. The Mananger of the hotel stopped me and told me I couldn’t walk in the hallway, hotel policy. I stopped and...

"Kitchen was fully equiped for cooking. Continental breakfast is not much but some drinks and sandwiches. "

"Room was clean and staff was great."