"The room we were allocated was quite a treck upstairs, downstairs and along corridors, no lift to this area. The room was ok but dated and a bit dirty on the bed base and carpet. A window catch was broken and a whole pelmet fell down on me. I was lucky it just missed my head but it did hurt my hand at the time. A member of staff filled in an accident form but I never received an apology from Management.
The bed itself was hard and uncomfortable and the pillows and duvet were lumpy. We didn't...
"Staff were all lovely and also excited to greet our toddler. Lodges were incredibly cozy, worth booking less so in the summer as heating options were available but no cooling options if it's a particularly hot season.
Hot tub was great to relax in after day trips out or if with children and dropping them off at the soft play facility (look to book a time slot in advance).
Pool and gym facilities were well kept and had good options.
A specific bit of praise to Helenann from the cafe for...
"Be aware that if you wish to even dip your toe in the pool, you’ll be charged £25pp per day (and can only access at set times). Insane policies designed to prioritise Spa guests over hotel guests. Shame."
Giá thấp nhất mỗi đêm dựa trên kết quả tìm kiếm trong vòng 24 giờ qua cho 1 đêm lưu trú cho 2 người lớn. Giá và tình trạng phòng có thể thay đổi. Có thể áp dụng điều khoản bổ sung.