Khách sạn West Lebanon

"Window to our first floor room was broken and wouldn’t lock. Asked to change rooms and were able to, so that was good. Staff was generally friendly, and provided basic support. I should’ve lowered my expectations based on the fact that it’s an “inn”, but had high hopes based on the strong reviews. Rooms were dated and both rooms smelled. Beds were clean enough and fine for 1 night. Stains on the carpet and throughout the bathroom, however. Gross. Worst part was the lack of sound proofing and...

"Property was very clean, breakfast was good, staff was friendly, liked refrigerator & microwave in room and location was perfect for our trip."

"Very nice place and nice staff 5 stars"

"There were some issues with the layout of the room, namely that the bathroom and the kitchen share the same space! There was a main room with beds, tv and chairs (no problems in this room), and then a dividing barn door. On the other side of the barn door was a sink. To the right of the sink was the toilet and shower, and to the left of the sink was the fridge, and counter space. Another issue was that there was no designated sidewalk or walkway to the front door or lobby on the outside, so...

"This is an older motel, so don't expect a 4-star hotel. I've stayed there twice on the last two years, and both times I have had excellent experiences. The building is probably from the 1950-1960 era, and it does show. However, the rooms themselves have everything you would need. Everything is very clean. There are no odd smells, the rooms smell fresh. Everything was very hygienic and there were no signs of any problems. There has never been any problems with noise at night, any more than you...

"Underrated motel, rooms are fantastic!"

"Happy helpful staff!"

"Some maintenance issues But plenty of character"

"We found our check-in to be accomodating especially since I have mobility issues. Our room was to be on the second floor and we were provided with a first floor upgrade at a nominal fee. It was quiet with a comfortable bed . We did find that our operation of the television was quite difficult. We feel there should have been more explanation on its control. There needs to be a more stringent final check of room readiness for the next visitor. We found the trash container in the kitchen to...

"This is a spectacular property. See other reviews for details. I would warn other that the check in tech was not able to find my reservation. Help button at the unmanned desk did not summon anyone. I had to find the confirmation email and call the number. I was then given the wrong room number by that person. I think the link between Expedia and the property is weak, and the timing of the texts the property sends was late to me."

"Always a great place to stay."

"Very clean "

"Upon checking in, gal at the front desk said there were no rooms available. I had e-mail confirmation from Expedia but this didn't sway her. I ended up at the Marriott down the road. I will not use Expedia to book a room or flight ever again."

"Quiet, well kept, comfortable, convenient."

"Five Star Inn and great hospitality. Highly recommend. "

"Clean"

"We had one of the apartments out back and it was really nice. The staff was very responsive and helpful. We had dinner at the restaurant and the food was very good and the waiter, Brian I think, was a very nice deadpan comedian. We enjoyed the hot tub too! The only thing we didn't appreciate was that it took about 10 minutes of running the water to get hot water for the sinks and showers. Not really a problem to wait, but it seems a waste of water."

"WiFi not working, no cell-phone coverage, bathtub drain clogged. Asked to move car out of property and parking outside the very next morning after arrival"