Khách sạn West Miami

"airport shuttle service"

"No elevator which made it very difficult for carrying luggage up to our room on the second floor. Never even thought to ask if there was an elevator, kinda thought it was mandatory?!? My fault"

"I’m not sure what happened to this hotel but it has gone downhill fast. We stayed here a year ago and it was good. This time around the hotel is filthy, communication between staffing is lacking, house keeping has gone down along with hotel maintenance. I definitely would not recommend nor will I be returning for future Miami trips"

"Beautiful"

"Dirty room. Carpet smells pad. Small beds. Broken chair. Breakfast is horrible and not enough food. Breakfast Area is very small. This hotel needs to be renovated . I booked room for four nights but I ended up to stay one night and checked out the next day and booked a room in a different hotel. Not recommended at all"

"Good"

"Excelente servicio, súper limpio todo."

"The personal"

"Good stop before cruising Breakfast was decent Staff helpful Coffee and team available 24/7"

"Very clean. Nice breakfast buffet. Gym was useful and gave pass to LA fitness as well. Parking was feasible. I enjoyed my stay"

"I will never go there again I need to take them to court to get my money back"

"Our room was thankfully ready early after disembarking from our cruise. From the lobby to the room it was clean, comfortable, elevator security and breakfast and shuttle the next morning we're great, thank you."

"El cuarto no estaba limpio y la shower estaba sucia el piso del shower estaba negro"

"Good location and nice and clean property"

"Clean"

"Hotel doesn't answer their phone. Tried consistently for 45 minutes after arriving at the airport. Once we got to the hotel the line was extremely long and took 40 minutes to check in. Hotel needs major updating! Staff was friendly."

"It is what I expect. I tried to stay more closer to South Beach. I was a little bit further than what I usually been so it stopped me from getting around, but it was OK. The breakfast was excellent. The staff was excellent."

"My experience was not good. The room had several cleanliness and maintenance issues. The bathroom was not as clean as expected upon arrival. In addition, the shower soap dispensers were empty, and only one roll of toilet paper was provided for the entire stay. The common areas (hallways) were extremely hot and felt poorly ventilated. The complimentary breakfast was disappointing. There was very little variety and the quality was poor. The orange juice machine was basically dispensing water with...

"The hotel was ok ice machines didn’t work."