Khách sạn West Monroe

"It's rare to find a US chain hotel this clean! I'm a total clean freak and usually travel with my own bedding, pillows, towels, and disinfectant wipes because hotel cleanliness is so hit or miss. But I felt completely comfortable here and got a great night's sleep."

"The staff exceeded my expectations with everything. They were extremely polite, courteous, and knowledgeable. I was treated like royalty by everyone. They definitely made my stay enjoyable."

"Very Charming. Not cookie cutter like big chain hotels. A very unique experience."

"Noisy at 11 at night "

"Not very clean and the bed was very uncomfortable "

"The lobby was clean but the floor we stayed on the hall was dirty, the room smelled, the shower was broken and no hot water in the sink. I went down to report the problem when discovered in the morning and no offer to move us to another room so we could shower and I was told the owner would contact us. No contact to date. We did not stay for breakfast as we wanted out of this poor hotel immediately! Will not trust Hilton hotels again as you never know what you are going to get."

"Clean room and great amenities!"

"The hotel is extremely clean. Breakfast was great with a lot of options. I did not use the gym but there seems to be adequate equipment and was clean as well. Staff was very friendly and helpful. "

"Friendly staff and the room was very spacious and clean. "

"Charming, great location, would book again 100%"

"Absolutely worst motel I’ve ver booked, my husband and I did not even stay 10 minutes in that room because of how filthy and disgusting it was. As soon as we parked we noticed a lot of activity going on in the parking lot, lots of people walking around, very loud, so safety was already a concern at that point. We then go up to the room, as soon as we get the door open a ROACH runs right across the door. first thing I always do when staying at a hotel is inspect the beds, floor, restrooms etc....

"No one at front desk I the morning. Bathroom not very clean."

"Comfort Inn at nearly $600 for three nights seemed to be the best deal looking at the pictures online. The hotel wasn't a dump, but it was less than average. The place needs to be updated. The bottom of our door was a big space where you can tell when people were walking by and could easily hear our conversation. The bathroom was small a portion of the lower wall was rotted. Stayed three nights and not once did we receive room service. The iron did not work and neither did the charging stations...

"After hours staff was extremely helpful. I was able to check in very late with no problems. Room wasn’t super clean, there were old stains in the bathroom and the AC was leaking."

"Ice machine was broken (long time ago). Floor in room was wet from seeping water from bath."

"The room was very clean and quiet"

"Parking safe, Need warning of step down to bathroom, no closet rods, no towel holders, Refrigerator leaked water onto floor, ineffective security lock on door shades taped to wall to prevent sun in. Sitting area in photo not available, no coffee or amenities available. Beds comfortable."

"The property was perfect. The king bed was phenomenal. Great location."

"Clean hotel"