Good day Kaitlyn, thank you so much for sharing your experience with us! We're thrilled to hear that our team was able to make your AKA experience memorable and we're especially glad that your furry friend got to indulge in a spa day too! We hope to welcome you back for another fantastic stay soon.Best, Maria H Guest Services Manager

Thank you so much for taking the time to share your experience with us. We are thrilled to see that you enjoyed your stay and that our amenities met with your expectations, will definitely pass your feedback to our amazing customer service team. We are looking forward to welcoming you back soon at AKA West Palm. Best,Albir Wassef, Front office Manager

Dear Hayden, thank you so much for taking the time to share your experience with us. Providing a comfortable and memorable experience for our guests is always our top priority. We hope to have the pleasure of welcoming you back again soon! Kind Regards, Maria H. Guest Services Manager

Dear Ron, thank you so much for sharing your experience with us. We're thrilled to hear that you enjoyed your stay, we strive to provide exceptional service, so we're delighted that our team was friendly and helpful throughout your stay. We truly appreciate your recommendation and look forward to welcoming you and your family back in the future! Best, Maria H. Guest Services Manager

Dear Nateisha, Thank you for sharing your experience at AKA West Palm. I am delighted to hear that you enjoyed your stay and found the experience to be amazing! We hope you join us again soon. Sincerely, Judith Ortega Assistant Front Office Manager

Dear Cathia Thank you so much for taking the time to share your experience with us. We are thrilled to read your positive feedback and know that our efforts to provide exceptional service have made your stay memorable. We are looking forward to welcoming you back soon at AKA West PalmAlbir Wassef Front Office ManagerAKA West Palm

Dear Sonia, Thank you for sharing your experience at AKA West Palm. I am delighted to hear that you enjoyed your stay, and you found the facilities to be tidy and clean. We hope to welcome you back to the AKA soon. Sincerely, Judith Ortega Assistant Front Office Manager

Dear Crystal, Thank you for sharing your experience at AKA West Palm. We look forward to an opportunity to welcome you back in the near future! Sincerely, Judith Ortega Assistant Front Office Manager

Dear Emilio, Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Your recommendation means the world to us. We look forward to welcoming you back to our hotel in the future! Sincerely,

Dear Vanessa, Thank you for sharing your experience at AKA West Palm. I am delighted to hear that you enjoyed your stay and the amenities that the hotel has to offer. We do have the best staff and we are ready to welcome you back during your next visit to West Palm! Sincerely, Kara dePoolDirector of Operations

Thank you so much for the review and for staying with us! So happy to hear that you enjoyed stay and the service provided by our staff. I hope you will consider AKA West Palm the next time your travels bring you to our slice of paradise!Very Best,Albir WassefFront office manager

Thank you so much for the review and for staying with us! So happy to hear that you loved our secret scent and comp. breakfast offerings. and we are so glad to hear that you will be visiting us again :)Very Best,Albir WassefFront office manager

Thank you for your kind words! We're so glad that you chose to stay with us and that you had such a wonderful time. We hope to host you again in the near future.Warm Regards,Jordan RowanGeneral Manager

We're so pleased to hear that you found our location convenient and enjoyed your stay with us in West Palm. Please consider us again the next time your travels bring you our way.Best,Jordan RowanGeneral Manager

We're so pleased to hear that you found our location convenient! Thank you for choosing to stay with us--I hope we will have the opportunity to host you again soon.Warm Regards,Jordan RowanGeneral Manager

Bev, thank you so much for taking the time to provide us with your feedback. I'm so pleased to hear that you found our location convenient and our accommodations clean and spacious. Thank you for choosing to stay with us!Very Best,Jordan RowanGeneral Manager

Thank you for sharing your positive experience! We're thrilled that you had such a great time at our hotel. Please stay with us again soon!Best,Jordan RowanGeneral Manager

Margaret,Please accept my sincere apologies for what was clearly an underwhelming return visit to our hotel. There is no excuse for missed items in your room including dish towels to complement the kitchen supplies and lotion in the bathroom. Similarly, please accept my apologies that there were challenges with the lights in your room, something that our team should have caught prior to your arrival. I will be sure to review these areas with our operations leaders to ensure we do not make the same mistakes again.While I am delighted to hear that you enjoyed our complimentary breakfast offering from over Christmas, I'm sorry to hear that its absence impacted the quality of your visit. I am happy to announce that the property now features a stellar brunch offerings during the weekend at on-site restaurant The Blind Monk, and later this month we will be opening a.market on Olive, a gourmet market and cafe offering breakfast, lunch, coffee and more seven days a week to ensure our guests always have options for breakfast.While I understand that you may not be rushing back to us following your most recent stay, I hope you will give us the opportunity to redeem ourselves on a future visit--we very much welcome the chance to show you what a true AKA experience should be.Warm Regards,Jordan RowanGeneral Manager

We're thrilled that you had a fantastic stay with us! We hope to have the pleasure of welcoming you back again soon.Best,Jordan RowanGeneral Manager

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. Please consider us again the next time your travels bring you to West Palm Beach.Best,Jordan RowanGeneral Manager

We're delighted to hear that you found our accommodations comfortable and our staff friendly. Your feedback means a lot to us! Please consider our property the next time your travels bring you to South Florida--we look forward to welcoming you back!Best,Jordan RowanGeneral Manager

Thank you for sharing your positive experience! We're thrilled that you had such a great time at our hotel.Until next time,Jordan RowanGeneral Manager

We appreciate your positive rating! It's fantastic to hear you enjoyed your time with us. Looking forward to having you back for another memorable stay!Best,Jordan RowanGeneral Manager

Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconvenience caused by the delayed housekeeping services during your stay. I will be sure to pass your comments along to our operations leadership team, and share the recommendation for additional hooks in the bathroom as well. We hope that despite these issues, you will consider a stay with us again the next time you are in the area.Best,Jordan RowanGeneral Manager

Thank you for sharing your satisfaction with us! We're excited that you enjoyed your stay, and we eagerly await the opportunity to serve you again for another delightful experience.Very Best,Jordan RowanGeneral Manager

Thanks for the positive rating! We're thrilled you had a great time. Your satisfaction is our priority, and we can't wait to host you again.Very Best,Jordan RowanGeneral Manager

Thank you for taking the time to share your feedback about your recent stay with us. We strive to offer our suites at competitive prices, which can be admittedly high during the season here in West Palm--I am sorry to hear that our accommodations did not meet your expectations for the price paid. Similarly, we endeavor to ensure fees for pets, parking, and other extra amenities are in-line with the market.I hope that you will remember our clean accommodations and friendly staff and stay with us again the next time you are in West Palm!Best,Jordan RowanGeneral Manager

We're delighted to hear that you found our accommodations comfortable and our staff friendly. Your feedback means a lot to us! Please consider a stay with us again the next time you are in West Palm.Best,Jordan RowanGeneral Manager

We are absolutely delighted to receive your glowing review and learn about the fantastic experience you had during your recent stay with us. It warms our hearts to hear that our hotel left such a positive impression on you. From our comfortable accommodations to our attentive staff, we strive to create a welcoming environment where guests can relax and unwind. Thank you for choosing to stay with us and for sharing your kind words. We can't wait to welcome you back for another incredible stay.Very Best,Jordan RowanGeneral Manager

We appreciate your positive review! It's fantastic to learn you had a wonderful time at our hotel. We can't wait to have you back for another exceptional stay.Warm Regards,Jordan RowanGeneral Manager

Thank you for the positive rating! We're delighted to know you enjoyed your stay. We look forward to welcoming you back soon!Best,Jordan RowanGeneral Manager

Thank you for the positive review! We're delighted to have met your expectations. Your satisfaction and safety are our top priorities, and we hope to welcome you back for another enjoyable stay.Very Best,Jordan RowanGeneral Manager

We're delighted to hear that you found our accommodations comfortable and a good value. Your feedback means a lot to us! Please visit us again the next time you are in West Palm.Best,Jordan RowanGeneral Manager

We are absolutely delighted to receive your glowing review and learn about the fantastic experience you had during your recent stay with us. Your satisfaction is our utmost priority, and we are thrilled to know that we have succeeded in making your visit special. Thank you for choosing to stay with us and for sharing your kind words. We can't wait to welcome you back for another incredible stay.Warm Regards,Jordan RowanGeneral Manager

Thank you for your kind words! We're so glad that you chose to stay with us and that you had such a wonderful time. We hope to have the opportunity to welcome you back in the near future.Very Best,Jordan RowanGeneral Manager

Thank you for sharing your positive experience! We're thrilled that you had such a great time at our hotel. Please join us again soon!Best,Jordan RowanGeneral Manager

Joseph, I am deeply disappointed to hear your experience here at AKA West Palm. This is a far cry from the standards and service that we seek to provide. I will be sure to review your reservation and your room's classification as a Coastal View suite, as our intention is never to mislead out guests.While feedback like yours is never easy to hear, we are dependent on it to inform our efforts at improvement--so truly, thank you for taking the time to share your experience. If there is ever an avenue to welcome you back and redeem ourselves, please do not hesitate to contact us directly at the property--we would welcome the opportunity to show you what we feel is a true AKA West Palm experience.Warm Regards,Jordan RowanGeneral Manager

We're delighted to hear that you found our accommodations comfortable and our staff friendly. Your feedback means a lot to us! We hope to host you again in the near future.Very Best,Jordan RowanGeneral Manager

We're thrilled that you had a fantastic stay with us! We hope to have the pleasure of welcoming you back again soon.Best,Jordan RowanGeneral Manager

We're so pleased to hear that you found our property clean and our staff attentive. Thank you for choosing to stay with us! We hope you will return soon.Best,Jordan RowanGeneral Manager

Thank you for sharing your positive experience! We're thrilled that you had such a great time at our hotel. Please think of us again the next time you are in West Palm.Very Best,Jordan RowanGeneral Manager

We're so pleased to hear that you found our location convenient and our staff attentive. Thank you for choosing to stay with us! Please consider AKA West Palm again the next time your travel brings you to our area.Warm Regards,Jordan RowanGeneral Manager

We're thrilled that you had a fantastic stay with us! We hope to have the pleasure of welcoming you back again soon.Best,Jordan RowanGeneral Manager

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us.Best,Jordan RowanGeneral Manager

Thank you for sharing your positive experience! We're thrilled that you had such a great time at our hotel. Please consider us again the next time you are in town!Best,Jordan RowanGeneral Manager

Thank you for staying with us and taking the time to leave us a review. While I am pleased to hear that you enjoyed your stay, please accept my apologies that you did not feel the accommodations and services matched the price for your room. We certainly endeavor to offer our suites at competitive prices, and are rapidly expanding the amenities offered on-site to provide more value for our guests and residents, including expanded complimentary yoga classes, our forthcoming a.Market on Olive gourmet store and cafe, and more to provide a more holistic experience. I hope you will join us again in the future to see the positive changes first-hand.Warm Regards,Jordan RowanGeneral Manager

Mark, I am sorry to hear that we fell short of expectations during your stay. I'm happy to share that we've added hooks to the bathrooms for easy convenience and we'll soon be launching a.Market on Olive, an on-site cafe and gourmet market to service an array of guest needs. I hope you'll return to us in the future to see the fully realized vision of AKA West Palm.Warm Regards,Jordan RowanGeneral Manager

Thank you for your kind words! We're so glad that you chose to stay with us and that you had such a wonderful time. Please join us again soon!Best,Jordan RowanGeneral Manager

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. Please stay with us again soon!Very Best,Jordan RowanGeneral Manager

Sabrina, thank you for your feedback and forgiving nature. Cleanliness issues like you described are simply not acceptable, and I am disappointed that you experienced these issues during your stay. I will be sure to share your feedback with our housekeeping leadership team to ensure we do not experience a repeat in this area.Again, thank you for bringing this to our attention.Gratefully,Jordan RowanGeneral Manager