Khách sạn West Point

"The room was updated and very clean. Exceeded my expectations. It was the only hotel/motel in the area, which caused concern but, they have done a good job keeping it up to date."

"I can look last an outdated building. However the stairwell had a strong urine smell. The pool is advertised as indoor but when we arrived it was closed due to being a seasonal pool. The person that checked us in barely spoke a word to us. The jet tub in the room didnt work, the AC barely worked and leaked all over the carpet. The breakfast consisted of sticky muffins, cereal bars, juice and coffee from a dirty coffee machine. I recommend finding a different hotel. Its not worth the headache."

"The staff was very friendly room very clean! Great nights rest!"

"Housekeeping staff person for the first level on 4/11/26 provided outstanding service! She was so polite and helpful, letting me into my room when I got locked out, walking me to the ice machine, and demonstrating how to use it. I hope she enjoyed the Starbucks gift card I left her :)"

"Had to ask on day 3 for someone to bring clean towels and empty trash. That was the only day the room was serviced. Our room smelled like a wet dog. The staff was very nice. I dont know if they lack in staff but there hospitality part is lacking severely!"

"The stay we had was unfortunately quite unsatisfactory overall, and this was mainly because of the following specific issues we encountered: * The advertised hot buffet breakfast was, unfortunately, not available. * The room we were assigned was left unclean by the previous guest, leaving trash under the furniture. * Housekeeping was not provided on any of our daily requests. * There was no hot tub available for use. *The pool was in rather poor condition and did not provide towels. *...

"This was by far the worst hotel I've stayed at in the area! The rooms had stained bedding and towels. There was supposed to be a mini fridge and a microwave in the room and it wasnt there. The staff was extremely rude everyday. The breakfast was only cereal with warm milk. The hottub was yellow and when we told the staff the didnt even care it was gross. Very bad experience!"

"Clean and fresh with a great staff. Very helpful."

"Clientèle laisse à désiré mais à ce prix on s'y attend. Pas de petit déjeuner, hotel vieillot et peu entretenu. Les chambre étaient toutefois propres."

"My booking was for two nights, but we only stayed one night due to the hotel’s poor conditions. The room was dirty, and the mattress sheet had what appeared to be blood or wine stains.We requested the front desk to change the sheets. The floor was very noisy, with a group of students staying on the same floor who were screaming and slamming doors until mid night. The hotel staff was not helpful, and communication was difficult as housekeeping staff did not speak English. Although we paid for...

"Nice place, quiet."

"Nice staff, bugs in room. Will not be returning. "

"Rooms oversold. Arrived at 1 am. To one bed for four people. This cannot happen without apologizing and some effort to make it right. "

"This room was great. It was big like an apartment. I loved the large bathroom and jacuzzi tub. It got too chilly for us to use the pool that night so my kids were able to take baths and feel like they were in a pool. Would definitely stay again. "

"Breakfast is a lot of carbs(waffles, toast, bagel, cereal), so not a hot breakfast. They have wi-fi, but it is so throttled as to be useless. I had to use my phone hotspot. The bed was comfortable, the room was clean, the shower was hot."

"Always had to ask for clean towels after my soiled ones were removed ;"