Khách sạn Tây Portage , Portage

"Everything was good"

"#1 is that the pool was warm enough, 86 degrees. The hotel was clean, the room was clean and the breakfast area was clean and had fresh, hot food. This was our second time here and the stay was consistently good."

"Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We...

"Everything they made feel at home. The cleaning staff very helpful and accommodating loved my stay ty staff."

"Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum."

"Nothing for breakfast except coffee. Door on room did not fit well, allowing visible cracks that showed hallway. Sure seems like someone is living there as the food odors were very strong (and not good) at the same time each night. Check-in took too long, and check-out was even longer. People hanging around lobby during check-out made it very strange and the clerk said nothing so I assume they were related. I will NOT stay at this hotel again."

"We like the location due to it being off the highway eliminating the noise. The fitness center only had a working tread mill. That was disappointing. Breakfast was okay. It needed to be monitored better and restocked when low(muffins, eggs, utensils). Enjoyed the specialty coffee in the lobby. Beds were comfortable. I had to screw down the toilet seat or it would have come right off when used. Luckily I wipe down surfaces before using and found that out. The floor by the pool and elevator were...

"Property needs repairs and replacement of room furniture!"

"We showed up for our check in only to find that they had given our room to someone else and were sold out for the night. No refund issued. "

"The beds were super comfy and the location was very convenient off the way. Friendly staff at checkIn and checkout!"

"They gave me an old room on the first floor after I check out they had the audacity to say I stole a bath mat and I didn’t even bring no bags wit me"

"Everything"

"Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there."

"The staff were nice and the room was clean, however, the mattress had huge sags in it. It was so bad, I was stunned by it. The staff knows, but their hand are tied. The mattress was so saggy that the bed could not even be made properly. I can sleep anywhere, so I managed. I was in room 154 on the corner and it would be impossible to make this mattress worse. This experience has made me decide to never go to another Red Roof. That said, the staff and receptionist were wonderful and...

"The hotel was decent and the pool was nice, It was nice and quiet. You could not beat the price"

"There were a ton of homeless people outside the building, but the security measures were very strong and the facilities were extremely clean and safe. The parking was additional which was frustrating. Otherwise the staff and amenities were stellar."

"Staff was excellent. Check in was friendly and helpful. Breakfast was stocked and refilled throughout the morning. AC took a bit to cool the room down but we were coming from outdoor tournament and were extra hot."

"Good shake for the buck."

"The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price."