Search Hotels in West Shore Park, Newport News

"The saving grace was the staff!"

"Had a few minor inconveniences, such as the body wash and conditioners being empty and it taking two days and two requests to get more. Additionally, the activity room and building with the pool was under construction, and the chlorine level in the pool was such that our skin (myself and one of my children) had a multi-day rash and it took multiple showers to get the chlorine completely off my skin. Otherwise, the grounds were beautiful, the location was great, and the space for our family of four was perfect. I would stay there again, but beware that they will try to get you to listen to a sales pitch about buying a timeshare while you are there."

"Beautiful and well maintained property close to restaurants and shopping."

"Stay was good. Clean room and very nice staff. However, parking was hard to find and paying for parking after the price of the hotel was a tough pill to swallow. Should be included. There was also a bunch of teenagers throwing a hotel party so it was pretty loud outside."

"Clean room, staff are helpful and friendly, breakfast twice buffet - lots of choices, omelette made to order - excellent. "

"Great spot! Walkable to everything and plenty of room for us with a great kitchen!"

"Bed was comfy with lots of pillows. We stayed in a “standard one bedroom” cottage-like reservation, while other part of family stayed in a two bedroom. There was a huge difference in accommodations —- theirs was so much nicer and also had a balcony. Pretty setting convenient by car to William & Mary and historic Williamsburg. Staff was NOT overbearing in pushing us to commit to an appointment to hear sales pitch. Personnel were courteous and helpful. We did not use amenities; there for graduation."

"Breakfast was good, staff was friendly and helpful. Property is showing a little age with some drywall flaws. Mattresses need replacing (at least the ones in our room). It was clean with hot showers. Not overly noisy. Good amenities-mini fridge/freezer, microwave, coffee pot in room. Mattress is really our only real complaint. Looked like a nice pool area (not open yet-seasonal)."

"It is so rare to have great customer service but they do a great job! Nice property. "