Khách sạn có hồ bơi tại West Springfield, từ 1.903.101 ₫

"I was disappointed because no towels available at pool area and when call to ask for towels I was told to give them 5 min and 30 min after I had to go to lobby to ask for towels again, didn't seem well staffed. Also this is my first experience on a Hotel where housekeeping comes in and changes garbage bags and puts towels in my room but don't clean the room, change or fix the bed sheets. Maybe Hotel policies to only do that after check out, but found that to not meet my expectations."

"Everything was great, except the vent in the bathroom was full of dust!"

"What I like about this property is I can make one stop for the night at a really good rate for the area. The rooms are not fancy but have all the basics you need. The staff are very friendly. Both at the front desk and in the restaurant. So nice after a long drive to be able to have a good dinner and breakfast without having to drive again. The pork chops are amazing! This was my second time staying here and I will definitely stay again."

"Property was nice, the room was quiet. Breakfast was good. I didn't agree with the extra 10 dollar incidental charge, they already had my credit card. I don't understand why it was deemed necessary."

"The reviews were a bit inflated. Not a 9 star hotel but it is above average. Aging of the property is showing that it is a 7-8 star quality at best."

"I clearly stated in my reservation that there would be one adult and 4 children - the ages of whom I included. When booking the room, it was stated that it would sleep 5. I assumed there would be a pull-out couch. Nope. When we got there at 11:00 p.m. - with four sleepy children - I was told the room sleeps 5 if three kids slept in one bed. NOWHERE in the listing does it state that this is required for the room to actually sleep 5 people. My grandson ended up sleeping on the floor. Had I...