Palaces in West Sussex

"The rooms are inside the airport, it doesn’t get more convenient than that for an early morning flight. You can do everything from your phone: check-in, use the lift, open the room, control the AC and lights. It was nice to be able to just go straight to the room, but the site took a while to connect every time which was a bit annoying for controlling the lights. The room was clean, minimal but just what you need for an overnight stay before a flight."

"I stayed at this hotel many times over the course of a month while working in the area, and it quickly became a comfortable “home away from home”. Each visit was consistently positive and stress-free. The hotel itself is clean, comfortable, and well maintained. My room was always tidy on arrival, with everything I needed for a straightforward stay. After long working days, it was a calm and reliable place to return to. The food was also very good—consistently tasty and well prepared. I can’t comment on breakfast as I never had it, so I can’t fairly review that part. What really stood out, though, was the staff. Every interaction over the month was friendly, welcoming, and genuinely relaxed. They always made time to help and made the experience feel personal rather than routine. One moment that stuck with me was when I reported a faulty hair dryer. Instead of simply replacing it, the staff member joked and asked if I actually needed one, given that I’ve got very little hair. It was light-hearted and good-natured, and it really reflected the team’s easy-going personality. Overall, the consistency of service made a big difference during a busy work period. I always felt looked after without being over-fussed, and that balance was perfect for me. I’d happily stay here again when working in the area. A comfortable, reliable hotel with genuinely friendly staff who make the stay memorable."

"Fab staff and very convenient "

"Yes"

"Very clean. Very quiet. Had room service late at night. Please don’t order pizza. Truly ghastly. Cheapest cheese imaginable. Bordering on inedible. "

"Good"

"Clean room and comfortable stay."

"1 night stay before our early flight, easy check in process with friendly staff. We didn’t get a chance to use the restaurant/bar area, however it looked busy and inviting and there was a 24/7 pizza option which sounded great. Our only criticisms were that the room was a little cold, quickly rectified using the air conditioning unit for some heat and that our room was right on the road side which we found quite noisy."

"Well situated in the centre of Arundel. Room was fine, with a comfortable bed. Excellent dinner and friendly staff. Hotel is in a very old building, parts of which are showing their age. Good value for an overnight stay and would use it again."