Khách sạn gần Trung tâm Di sản miền Tây tại Billings

"Comfy bed."

"Did not like the yogurt machine."

"Upon arrival, I was informed that my reservation had been cancelled by the hotel because payment had not been received prior to my check in. When I explained to the employee that this reservation was to be paid upon check in at the property, she asked me to show her proof of this condition on Expedia which I did. While Expedia showed my reservation (that I had for weeks) as active, the employe and the manager refused to listen or attempt to understand. They made false statements which included...

"There was not enough seating for all the guests at breakfast. When we waited for seating to be available, the breakfast was shut down. The next morning we ate on a bench by the elevator so we didn’t get cut out again. It was not ideal."

"Breakfast was great, noise from the round was quite loud throughout the night "

"I like the rustic atmosphere and the staff is always kind and helpful."

"Yes"

"Over all a positive experience!"

"The staff were nice, but the overall condition of the hotel was absolute garbage. Super dirty, smells really bad, bed was really hard, pillows had the physical appearance of being at least 10 years old (I have sheets with more fluff than what these pillows had), & didn't even trust sleeping under the covers. Ended up sleeping on top of the covers in fear of being eaten by bed bugs. Virtually zero security measures for this place as anybody can walk in off the street through any access...

"Would be great if shower was hotter"

"Staff is so friendly, we like the property… but the bed is terribly uncomfortable. Slept awful so won’t be back unless they boast all new very comfortable mattresses!"

"Was convenient to be able to pull up directly in front of your room Lobby was decorated nicely. Powdered eggs are powdered eggs, I don't think they are fabulous anywhere. The pool area although smaller was perfect for my granddaughter not an overwhelming water park but enough to entertain, while I was able to get some work done on my laptop. Will stay here again when in Billings."

"Great facility clean room "

"We received a last minute room substitution at this property because we were overbooked at our chosen property. Courtyard room was very clean but you could hear every toilet flush all night long. There was also no free breakfast. You could purchase breakfast at their bistro starting at $15 per person. "

"Clean great room great staff"

"Great place to stay alone or with family!"

"The parking lot was full every night. The breakfast was good, but wasn’t getting replenished as fast as people were eating (we were there for a volleyball tournament). The floors in the public areas were wet from kids in/out the pool & no one to mop the floors or put out wet floor signs. Only one ice machine & it’s on the first floor. The room itself was nice & clean. Staff was really nice."

"Was in town for a soccer tournament. All hotels were packed. My understanding there was a track competition in town too. They know these tournaments are coming, they need to add more staff to help out. Poor staff was running around doing all they can but help was needed for cleaning during breakfast and dinner. No fault to staff but management needs to consider these things. However, all things considered, it was a good weekend."

"The breakfast was excellent--always fresh with a nice variety ot items"

"Convenient to shopping and restaurants, very clean, large comfortable room and great shower. Highly recommend!!!"