Khách sạn Westlake Village

"I always stay at this Hyatt when we return to our hometown. It's always a comfortable stay, very quiet and wonderful staff that are always helpful."

"The staff did their job, my main concern when i got there is the additional $100 deposit fee I got charged. It’s been a week since I have stayed there and i have not been refunded that fee as they said they would refund as soon as I checked out; I’m still waiting. I talked to my bank and they said it’s up to the hotel company to process it and it should arrive soon to my account; I’m still waiting. If I don’t receive it by this following Monday I will be contacting both parties to again resolve...

"Only stayed for one night, but front desk was very nice and helpful and the room was clean and comfortable with a nice balcony. We didn’t get to use the pool but the central outdoor area is very pretty and relaxing. Comes with continental breakfast, with the best tasting free breakfast I’ve had a hotel so far - made with real (not powdered) eggs and lots of variety :)"

"convenient parking - heater a/c was a bit of a challenge. Room was pretty basic and I could have used an extra blanket. I found TV remote difficult to operate, but considering everything and the price it was just what I needed for a brief stay."

"👌"

"It started off bad, the personnel at the lobby spoke to me like I did not speak English or if I was slow probably based only on my appearance. The room had a terrible stench of urine. The AC was loud and woke me up every time it kicked in so I could not keep it on to deal with the smell. The bathroom was dirty. There were people walking around the property late at night right outside my room as if no security were present. I understand this is a cheap motel, but I believe these are basic...

"Please be more honestly in advertising You should say Beer and Wine Bar and not just bar-very misleading"

"The price is the only thing that is decent about this place. If that is all you care about then it might be fine, but the rooms smell mildewed and the walkways are filthy around the rooms and the backside is very sketchy. It wouldn’t take a lot to make this acceptable but if you don’t care about anything but the price then it might be OK for you but otherwise beware."

"The property is older and it’s showing it."

"Checked all the boxes ... location is the best !"

"Staff was nice and room was comfortable."

"Excellent Stay"

"Stayed overnight while visiting Santa Paula and the customer service was great. Clean room, great air conditioning, good breakfast. Loved that it allows pets! I will definitely stay there again. Thank you!"

"Friendly staff, large room, and close to multiple restaurants."

"I am a regular here. I get two beds. I like the one on the rightside of the room. But this time it was very firm. But it was quiet and a good location."

"Cash deposit required 100 dollars had to go at night to a nearby 7 eleven to get 100 dollars from ATM. Inconvenient"

"All around great experience."

"Breakfast was great! Easy check in, and the rooms were a decent size with a great bathroom. Only stayed 1 night on the way out to my vacation and appreciated the affordability!"

"The rooms felt freshly renovated in this historic building. The staff was friendly and helpful. The back patio area was very inviting. Our room was spacious and had more amenities than I was expecting (like a tiny kitchenette area). I do wish the bed had more than two pillows on it. We arrived after hours so we didn’t have the ability to ask for more. Other than that, I would stay here again."

"Super clean"