Khách sạn Westover

"STAY AWAY !!!! They are independently owned and operated. The hotel was not well maintained. The staff was terrible, unhelpful and no customer service skills. 1. They charged my card for a $100 "deposit" for 2 rooms. I had to dispute the charge to get it off. 2. There was no coffee in the lobby and the clerk said the Lobby restroom was "clogged". To use the restroom I would have to complete check-in and use the one in the room. 3 There was a sign post "no breakfast sorry for the inconvenience"....

"Room was clean. Beds were comfortable."

"Nice area, updated hotel, clean room, helpful staff."

"Clean,quiet and comfortable. Convenient location"

"Clean room, nice staff, great location"

"Love the clean rooms and free breakfast"

"Staff are friendly and welcoming. The room was clean, and comfortable. I stayed with my pet, and everything went well. I would absolutely recommend it!"

"This location is perfection for people traveling North on Hwy 459/59 through or from Bham. Liberty Park is lovely and manicured, as well as convenient to Hwy 280 and the gorgeous neighborhood of Mountain Brook. This particular Hilton Garden Inn is impressive for a 3-star Mo-Micro-Tel. The lobby is lovely and well appointed. When we visited, one elevator was out of service, but, they weren’t fully booked, so it didn’t cause us any real difficulty. The temperature throughout common areas was a bit...

"Great location"

"Love it"

"Booked through Expedia, which caused an error in booking and neither Expedia or BW would help fix the error, despite speaking with the host and paying for another booking AND the receptionist telling me it's an error that happens often. Very disappointed in Expedia and BW."

"The whole experience was first class. From the greeting to getting the lay of the hotel. Hot coffee was a big bonus."

"The breakfast was very good. The only thing was there was no ice when we were leaving. The room was very comfortable and the bath had a roll in shower which I requested. "

"Very expensive. No free wifi no free breakfast. Other cheaper hotels provides these for free."

"The room was clean the staff were great and very friendly and helpful while we were staying."

"It was noisy being a Friday night."

"The only complaint we had was no coffee pot in the room. Minor issue, but would have been nice since we woke way earlier than the breakfast was available."

"I booked a room through Expedia. When i got to the Hotel they told me my room was not avaliable. When i told them i would just have to cancel due to them not having a room big enough to accomodate my family the hotel told me i would have to be charged a cancellation fee that cost almost as much as the room did for one night. After asking how that was fair to me due to it being their issue and not mine They said they would go ahead and cancel and not charge me. As of now they have still charged...

"Door to go outside did not lock.. other things were good.. clean and restaurants close.. would stay here again.."