6/10 - Được
Shannon
Đi cùng thú cưng
18/06/2025
Liked - pet friendly, nice layout to room, nice pool, stocked with practical kitchen tools, dishwasher, fridge, freezer, grounds around hotel, underground parking, nice creek beside hotel.
Dislike - pets can't be poolside (even in a kennel), room walls were dirty. Deck flooring super hot to touch. Wouldn't refund my last nights stay despite providing well over 2 days of notice to both Expedia and the hotel....had a sick family member and had to return home. Proof provided.
They wouldn't budge, no grace provided to us.
Tough to reach anyone there after the fact. No front desk at property, so you have to go to Lodging Ovations next property over. Had to get out of vehicle to push a button to get out of parkade instead of it auto opening which was a bit frustrating.

Shannon
Lưu trú 5 đêm vào Tháng 6, 2025