Khách sạn Whitby Cove , Littleton

"Checked in room around 6pm. Left for dinner. Upon return the door would not unlock. Went to desk and told the gentleman. He made a new key card which didn't work (the lock was flashing red all this time indicating something the hotel should understand). He then came to the door and tried. Did not work. He calls his manager and then tells me it will be 8am in the morning before they can unlock the door. My clothes, laptop, and medications for an upcoming eye surgery are in the room. He gets his...

"Perfect for my needs and included a pet friendly environment."

"FILTHY!!! Booked a 1 night stay for 2 rooms 4 people. Our room was next to laundry area which was in use after 2AM! None of us were able to use the bathrooms to take a shower because it was so DIRTY. My son's room had a bunch of roaches running around. Dead ones were in lamp shade! They were put in a different room. Our hands stuck to the door jam in some places! Took a wet tissue and checked the floor. Black as dirt! Best Western has to check out this property.Has a pool but empty without any...

"check in was good. We were supposed to get a double room but were given a king with couch, which we thought was a sleeper. Got back to room later and folded the couch out and no mattress in it. Went to desk and attendant told me that since we set our bags on the bed that there was no refund, nor could we move to the room we paid for i was turned off. I had him just give us a blanket and extra towels so we could all take a shower. Lamps did not work in the room, and the fridge wasn't working...

"The room was clean but hotel is in need of updates. The hand soap and the conditioning shampoo were the same and the shower gel was empty. The toilet ran and the shower dripped all night."

"The room was had really strong smoke smell even when requested non smoking room."

"The room was in desperate need of upkeep and repairs. Too many issues to list here but definitely will not be staying at this location again in the future."