Khách sạn gần Trung tâm Thương mại White Oak Village tại Richmond

"My flight got cancelled so i had to book a room for a night. The pictures online make it seem so updated and modern. So I reserved this hotel. In reality, the hotel is old and outdated. It looks like they are trying make renovations, but its not even close. The hotel is dark and smells like musty carpets. The dining area was presentable, but the waitresses were not friendly. It was almost if I was bothering them when I asked what was good the eat. The food itself was ok but nothing great...

"Exactly what I needed before an early morning flight. The walk in shower was my favorite part!"

"Air conditioner was broken and shut off in the middle of the night. When entered the room the extra blanket was wadded up in the cupboard. Bathroom just barely clean. When I asked for a printout of the bill they said I had to get it from Expedia, they couldn’t give me one. How do I get a copy of the bill?"

"Clean Room. No pool. No waffles. No help at the front desk."

"Renovations. They don’t specify before booking. WiFi was also not working for my room."

"Perfect stay"

"By far 1 of the cleanest hotels I’ve been to in a minute. Each glass and dish was wiped down to perfection. Called the front desk 1 time for more sheets and they were there in 30 seconds. I said well d***! lol. Great service. Just let people know that parking is additional instead of just charging cards."

"Nice stay"

"Great staff that was helpful with check in and shuttle process. They were VERY accommodating to my travel schedule! I'd stay here again in a heartbeat!"

"My day was pretty great stayed for the holiday. The only thing I can say I did not like was how disgusting the indoor pool was. There was a whole layer of oil floating at the top when I tried to get in and I immediately got out to go shower because of how disgusting it was."

"Poorly maintained facilities, air condition was broken as well shower head don’t work. Complain about problem. Was told they will fix it. But for our three days of stay, despite complaining every day, no one came and fix the shower or air condition."

"Staf is good"

"The room had everything I could think of. If I had more time I would’ve been cooking in my room."

"Cheap"

"I’ve stayed at this location before however this room was dirty with multiple big dead bugs n the room. Shower wall was filthy and sheets smelled mildewed"

"I actually love this spot for the most part. However, the space is shared. And guess which some appear to be permanent residents. I noted this from faces from one stay to the next. It appears some guests weren't happy with things going on in general. Because I overheard teo parties talking openly about residents. Which is true people smoking is one thing.However loitering in front makes the establishment appear tacky and ghetto. It gives cheap prices nice amenities people can easily stay. I...

"Very friendly staff, however, that cannot negate the stench that hit the moment we walked into this property. Water dripping from the ceiling in the lobby into a large plastic tub, mildew smell so strong I tried not to breathe on the walk between our room and the lobby. Still stank in the room, but not quite as bad. Walls so thin that we heard people walking and talking up and down the hallway at all hours of the night. The door of the room next to ours was ominously open the whole time we were...

"Staff is very helpful and friendly I've only 1 issue in staff a lady change my room within a minute appreciate...... Breakfast delicious"

"It was ok…Till getting ready for bed & roaches start to come out from the baseboards all around the room/bth rm…Not enough pillows for a king sized bed…Back started hurting…"