Khách sạn White Swan

"Our experience was very disappointing. While we were sleeping, the headboard of our bed suddenly fell off, which was both shocking and concerning from a safety standpoint. What made it even more concerning was that the back of the headboard had numerous scratches and marks, making it seem like this was not the first time it had happened. We also had an issue with the bathtub, as the water would not drain properly. We reported both problems to the front desk, but all we received was an apology...

"I do enjoy staying here. It’s nicely arranged, the staff is very friendly and the beds are comfortable. I wish there were some healthy breakfast options…..maybe low calorie yogurt and some granola, boiled eggs, and bananas."

"The property was very nice, the rooms were clean and the staff were very helpful. We forgot some items in our room and they called us to let us know, which we appreciated."

"Nice"

"We had a clean room. the staff was very nice, we enjoyed the outdoor pool very much! The breakfast in the morning was very nice as well. My only issue was the noise coming from other rooms and the very loud AC unit that we had. I went into another friend's room and saw a more updated one that was quiet. Unfortunately ours was older and was extremely loud. It rattled all night long, and because we had a toddler, that was very difficult to not disturb him, and it kept it awake for many hours. We...

"3am is the latest you can check in otherwise they cancel your reservation"

"If you're traveling through Yakima I surely recommend this property! The suite was far above expectation and the price far below."

"Nice breakfast. Room was clean. Hallways, elevators and floors looked like they hadn't been cleaned in a long time."

"Wonderful stay, highly recommend!"

"The staff is very friendly and helpful. The hotel is very clean and well kept."

"We always stay here with our 2 kiddos when we come to Yakima. Very clean, great parking situation, and the pool is great."

"The walls are very thin and even though the hotel was not full they put us all in one end of the hallway. Lots of noise from the surrounding rooms."

"I was really disappointed with our stay. We arrived to find food left in the refrigerator from a previous guest and a dirty washcloth hanging over the shower curtain rod, which immediately made us question the cleanliness of the room. The entire hotel also smelled strongly of cigarette smoke. Getting our room key to work was like playing Russian roulette—it worked sometimes, but most of the time it didn’t, making it frustrating every time we returned to our room. Customer service was equally...

"I was disappointed that the room didn't have a refrigerator or an ice bucket. They did finally bring me a fridge about an hour after I requested one. When I first stepped into the unit, the I saw a big bug in the bathroom. Fortunately, that was the only one."

"Staff was very helpful."