Khách sạn Whitehouse

"I stayed for 2 nights and got there at 1:30 pm the room was ready and they charged me $50 to check in an hour early that’s crazy considering there were only 3 other cars in the parking lot. I have never been charged anything to check in to hotel after 1pm if the room is ready. I hope charging an extra $50 for 1 hour early is worth someone never staying there again, where has customer appreciation and customer service gone???"

"Very clean, friendly staff, great location. Would definitely stay again."

"nice"

"Only complaint would be no ice machine. Our stay was very comfortable and reasonably priced. I would stay here again."

"We were disappointed to see that there were no USB ports to plug chargers into ==other hotels we've been to in the past two years had them and we were fortunate to have brought our charging blocks with us (we weren't going to). The room was comfortable, but when we arrived the temperature in our room was set at 58--much too cold for most people! Breakfast was good, but a second waffle maker would have made it more much faster--we waited for a family of 4 make their waffles before we could get...

"There was a long wait at the front desk with no apologies on the wait and no apologies when they couldn't find my reservation due to "a problem with Expedia". The white comforter had several stains that looked like fecal matter and there were similar fecal stains on the toilet. We went down and told them at the front desk about the stained comforter and had to wait 10 minutes to get a new one with no apologies. We are not picky travelers and it takes a lot to complain but I feel like these...

"Rather sparse breakfast. Location only suitable if your flying from the airport hardly anything very near."

"Overall very nice stay. Front desk staff was cheerful and pleasant, check in was a breeze. The room was nice and clean but no microwave. We were there as a family with 2 kids so visiting the pool was a top reason I chose this hotel. First off, the pool room is nice and warm, lots of seating too. Unfortunately there were no towels so I had to go to the front desk in my bathing suit and ask for some. Also, there were trash items some other people left behind on one of the tables and some stray...

"Room had new carpet and was clean. There is a lot of road noise by this hotel."

"Clean room, good night sleep, rooms are dated. Breakfast was basic, but good. Staff was fantastic and hard working!"

"The Air Conditioning worked well. The parking lot was large providing ample parking. The room was clean. The staff was friendly and helpful. Considering it was one of the least expensive hotels in the Toledo, Ohio area, this hotel passed most tests with flying colors. I stayed for a total of 7 nights. One criticism that I have has to do with the hotel keys. These "key", are rectangular plastic cards that are programmed by the staff to open a given hotel room. The problem is that irregardless of...

"Staff was great breakfast was great very pleased"

"Everything was good except the swimming pool floor need to be remodeled"

"First room we were assigned stank of fish, second room was moldy, third room was fine. All of the bed Pillows were half the size of a normal pillow. The pleather upholstery was missing from the in room chair. Hallways and main areas were dirty. Staff was helpful in with the unacceptable room situation. Next trip we will stay in a different hotel. There were many other hotel options in the area and good restaurant options nearby."

"Clean, organized, comfortable, great location"

"When we arrived at the hotel late night, we were told the room door locks were not working and that they could not accomadate us. We were not notified of this ahead of time, we were told by the reception to find other hotels by driving around and no assistance, suggestions or any effort made to secure another hotel or alternate accommodation. This is disgraceful for Choice hotel who is in the hospitality industry to serve clients in this manner. I recognize this is a franchisee holder location,...

"I prepaid for this room; upon checkin they asked for a card; and without telling me hit the card for $100 in case I smoked in the room; I'm a non smoker. The room had cigarette burns on the carpet and around the sinks and hot tub - apparently that money they took from me was to fix problems created by others. Never again will I allow that. Also, the hotel was under construction and it was very dangerous around the property."

"All staff were very courteous and professional. We had a very pleasant experience"