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Nhận xét về The Old Town Luxury Lofts

5 out of 5
The Old Town Luxury Lofts
200 East Douglas Avenue, Wichita, KS

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 26/58 nhận xét" "
Đánh giá 8 - Tốt. 15/58 nhận xét" "
Đánh giá 6 - Được. 8/58 nhận xét" "
Đánh giá 4 - Kém. 5/58 nhận xét" "
Đánh giá 2 - Tồi. 4/58 nhận xét" "

8,8/10

Sạch sẽ

7,2/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

Nhận xét

2/10 - Tồi

Jason

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 16 đêm vào Tháng 3, 2023

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Tiện nghi phòng
Lacked attention to detail
Very disappointing. No hot water in the bathroom or kitchen, no bedding for the futon bed, no coffee cups, very limited simple kitchen item. The elevator entrance was located in a extremely dark parking lot.
Lưu trú 1 đêm vào Tháng 3, 2023

2/10 - Tồi

Jeremy

Lưu trú 2 đêm vào Tháng 2, 2023

8/10 - Tốt

Tim Regan

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like the exercise room and the game room on the 7th floor. Only thing is the battery to the fire alarm was out so the thing was chirpping. Good thing maintenance came by within 30 mins to put in a new battery. All in all I would stay there again.
Lưu trú 3 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

Aaron

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2023

10/10 - Xuất sắc

Tami

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The TP holder was broken & taped to the wall with packing tape. Had minimal kitchen stuff. 1 laundry pod. Would be better if there were 2 pods. Only slept & used bathroom area. Used washer/dryer.
Lưu trú 2 đêm vào Tháng 1, 2023

2/10 - Tồi

Sean

I was never granted access to the property and left two messages with no response, I was forced to find other last minute accommodations. I will be seeking a full refund or legal action.

4/10 - Kém

Justin

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
While the loft was very nice and had everything you needed; full kitchen, washer/dryer, full bath, comfortable bed, TV, etc., the experience to get into it was enough to deter me from doing this again. The instructions were so unclear that even the wonderful customer service individual had no idea what to tell me. I finally found the entrance after wandering around for 30 minutes. Then, I had to park a block and a half away in a garage that charges you $12.00 a night. I had to watch where I walked on the sidewalk as there was feces everywhere. The lobby was decent, but the hallway of the 7th floor smelled like a barn. Again, the loft was wonderful, just wish it was more convenient to stay there.
Lưu trú 4 đêm vào Tháng 12, 2022

10/10 - Xuất sắc

Daniel

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The bed was so comfortable. I got some great sleep!!
Lưu trú 4 đêm vào Tháng 11, 2022

6/10 - Được

Lissa

Khách đi công tác
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Pre check-in was awful. After booking, I got a suspicious email saying to click a link & provide credit card. It didn’t mention Expedia, Wichita, a recognizable reservation #, or the property name. I went to Expedia to confirm & saw a fraud alert message to NOT provide card info to such messages. The emails kept coming, so I contacted Expedia chat. The rep didn’t seem to understand my concern, but assured me I had a reservation & said they contacted the property on my behalf; I didn’t need to do anything else. Instructions from Expedia when I booked said I would get info 48 hours before checkin. Since it was now 24 hours til arrival & I had no instructions, I crossed my fingers, clicked the link & provided my credit card which was immediately authorized for 200 (still pending 2 days after check out). I got an email with instructions to locate a key safe in the parking garage (which I was forbidden to use). I later got a voicemail message explaining there were issues with the key box & to call on arrival. I parked a block away, walked to their dark garage & called an 800 number. The agent said she had opened the door to the leasing office. No doors opened, & she was describing features that didn’t exist. She was looking at the wrong property. I roamed the garage trying all doors. We got disconnected. After 20 minutes in the cold, she got the door to the key safe open. Room was fair. Lamps next to bed didn’t work & the carpet was shabby, but otherwise OK.
Lưu trú 2 đêm vào Tháng 11, 2022

8/10 - Tốt

Charles

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Great location
The space was great. The process to get the key and to turn the key in was frustrating ! Both times we had issue. Needs to be smoother
Lưu trú 3 đêm vào Tháng 10, 2022

10/10 - Xuất sắc

Janette

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The building was very nice i loved that they have a little dog park but the swimming pool was only 1 foot deep. The couch was very uncomfortable it was broken should be replaced. The trash slot that everyone uses is on the side by the bedroom and was kind loud at all hours of the night.
Lưu trú 7 đêm vào Tháng 10, 2022

6/10 - Được

Kodi

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The apartments were cute and the amenities were great. Specific to our apartment we stayed in, the bed frame was damaged and it felt like I was going to roll off. Bedding was cozy though. The bathroom ceiling light didn’t work, so the bathroom was dark. There were workers (maybe renovating?) but they slammed the doors for an hour every 3 minutes coming in and out. There was no parking. Also, it was super hard to figure out where to go to get keys and what building to stay in and the people at ReNew were super rude about helping us, even though they lease to Vector and ultimately make money through them. I needed help prior to my stay and I had to call on three different occasions because the lines were busy and kept going to voicemail. That being said, my boyfriend enjoyed the place, it’s downtown and we got a good deal. So if you can manage little annoyances, it’s not a bad place to stay.
Lưu trú 4 đêm vào Tháng 9, 2022

10/10 - Xuất sắc

Sonjia

Lưu trú 1 đêm vào Tháng 9, 2022

10/10 - Xuất sắc

Meeka

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 9, 2022

8/10 - Tốt

Sally

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Not terrible
Ummmm the pool is 1 foot deep. They don’t tell u that part. Also- if arriving after hours it’s kind of complicated to get into the place and figure it out, there’s no directions but th ease of no contact and walking right in to get the key was awesome! Would stay again especially now that I don’t expect to use the pool to actually swim and now I know how to get in!
Lưu trú 5 đêm vào Tháng 8, 2022

10/10 - Xuất sắc

george

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 8, 2022

6/10 - Được

Hilda

Đi cùng bạn đồng hành
The apartment was in a great location and was easy to find. There were several things that were unsatisfactory. The elevator to the 9th floor was out of service and we had to take the stairs up with our luggage and had to walk the maze of apartments since there were no clear signs to where the apartment was located. The apartment itself was somewhat clean with the exception of bird poop on the window sill. There were no hangers and no iron and ironing board for our clothes. The carpet in the hallway throughout the apartment floor was filthy and it smelled. It was obvious that the residents had to bring their trash throughout the building and it leaked on the hallway floors. The foyer smelled of urine and trash. Communication with customer service was difficult and had to be done via email so the responses were slow. We wanted to check in early but was unable to get a timely response so we had to wait several hours before being allowed to enter the apartment.
Lưu trú 4 đêm vào Tháng 5, 2022

8/10 - Tốt

Colleen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We've stayed at this property multiple times before when in Wichita. It's very comfortable with a full kitchen and washer and dryer in the apartment. It's also very secure quiet and has a nice rooftop BBQ area with a fire pit. However, there is no longer any parking allowed in the building's parking garage so you either have to find street parking or park in a fee based lot that is quite inconvenient especially in inclement weather. However, we were able to find close street parking so did not have to walk far to access the building. Because of the parking situation, we more than likely will not stay at this property on future trips to Wichita.
Lưu trú 9 đêm vào Tháng 5, 2022

8/10 - Tốt

Chris

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Spacious with amenities. Lack of onsite guest parking was a disappointment.
Lưu trú 2 đêm vào Tháng 3, 2022

10/10 - Xuất sắc

Tony

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Wichita
The accommodations were great. The directions and finding this place was horrible. In the description it said there was a Starbucks next door and it was 3 blocks away. I had to walk several blocks to locate the correct building.
Lưu trú 2 đêm vào Tháng 3, 2022

2/10 - Tồi

Christopher

Khách đi công tác
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No parking! There isn't even a space to park to unload your bags. I had to park a block away and carry my luggage in the rain. Room was next to a 4th floor dog park for residents and the whole floor smelled like piss.
Lưu trú 3 đêm vào Tháng 3, 2022
Guest Experience Manager trả lời vào 25/03/2022
Hi Christopher Thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay with us. Unfortunately, we do not offer parking for this particular unit, and we do not advertise this in our listing. Again, we do apologize for the inconvenience, and we hope to welcome you back soon.

8/10 - Tốt

Carson

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Parking wasn’t included, which made it a bit of a walk to and from the car having to park a block and a half away. I also never got check in instructions until I called the company.
Lưu trú 3 đêm vào Tháng 2, 2022
Guest Experience Manager trả lời vào 25/03/2022
Dear Guest We are happy to see that over all you did enjoy your stay with us. We do apologize about the parking situation. We are working to gain better parking for our guests moving forward. Thank you for your feedback and we hope to welcome you back soon. Take Care!

6/10 - Được

lucas

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 10 đêm vào Tháng 12, 2021

10/10 - Xuất sắc

Billy

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was an awesome place for the money. Old Downtown is great...lots of bars and shopping. The ONLY thing I would have changed is that check in time needs to be earlier than 4 and when I tried to arrange that I was unable to do so.
Lưu trú 2 đêm vào Tháng 11, 2021

8/10 - Tốt

Tracy

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Great convenient place in downtown Wichita
The Old Town Luxury Lofts were perfect for a visit to family. I could prepare my own meals when not eating out and there was room to relax and unwind in a "I'm at home way". The only down side was parking. There just weren't enough spots in the designated area. But I will definitely book here again next time I'm visiting family in Wichita!
Lưu trú 3 đêm vào Tháng 11, 2021

6/10 - Được

Lori

Không thích: Sạch sẽ
Missing the luxury
Building hallways not so clean, some refurbishing going on. Apartment itself mostly clean. Carpet a bit stained and tired looking. Tops of light fixtures and top of refrigerator pretty dusty. Crumbs in microwave. I would not call it "luxury". Very basic. Walls are apparently thin, could easily hear conversations next door and everything in hallway. Great linens though.
Lưu trú 5 đêm vào Tháng 11, 2021

8/10 - Tốt

Albert

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
checking in and out was chaotic!
i did not receive anything from the company prior to arrivng in Wichita. The address I had was incorrect and no information about where the room actually was or how to access it. The address I had was an empty building but I noticed the building across the street had the same name on the building. The young lady in the office gave me a card for the management company line.The call was answered by a woman who spoke very rudimentary English. That combined with roosters crowing and babies crying in the background made getting a clear understanding of their requirements difficult. on checkout, the FOB system for the kiosk did not work.
Lưu trú 3 đêm vào Tháng 11, 2021

10/10 - Xuất sắc

Kimberly

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ
They’re always so clean and nice.
Lưu trú 2 đêm vào Tháng 10, 2021

10/10 - Xuất sắc

Billy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great experience. I look forward to coming back
Lưu trú 5 đêm vào Tháng 10, 2021

10/10 - Xuất sắc

William J, Vero Beach

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful, fully equipped apartment
Lưu trú 2 đêm vào Tháng 9, 2021

10/10 - Xuất sắc

Betsy

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location was within walking distance of our destination. Very convenient location. Overall very positive experience.
Lưu trú 3 đêm vào Tháng 9, 2021

10/10 - Xuất sắc

Beverly

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Awesome!
The facility was very clean, quiet. The Internet and phone reception in the building we’re very poor and in the garage no reception at all.
Lưu trú 3 đêm vào Tháng 7, 2021

6/10 - Được

Khách đã xác thực

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ
The pool is a waiting pool not a regular pool. It said parking included it was not. They allowed a full kitchen but no pans to cook in the oven. There was no towels rags or broom to clean as we stay
Lưu trú 3 đêm vào Tháng 7, 2021

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
They advertised a 1 bedroom. When we got to the room it was a studio. The AC broke in the middle of the night. I asked them about the 1 bedroom and they tried to tell me all the rooms were studios. When they moved us we did get a 1 bedroom. The pool is a joke. It is only 1'3" deep all the way across.
Lưu trú 4 đêm vào Tháng 6, 2021

8/10 - Tốt

Garrett

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
I liked it!
Very little to complain about. The unit was very cute and clean. The bed was wicked comfortable and the location is basically perfect. Only downsides... parking can be a bit of an issue as the there are limited numbers of allowable spaces. Also, the walls are not well insulated for sound. The neighbors were very respectful of maintaining reasonable sleep hours. But I could hear their conversations and the movie they were watching like they were across the room from Me. Oh, & the gym and sky lounge are LEGIT!
Lưu trú 4 đêm vào Tháng 2, 2021
Vector trả lời vào 24/02/2021
Thank you Garrett for taking the time to write your great review. We're excited to see that you were able to enjoy our central location in downtown Wichita and the amenities in the building itself. We are sincerely excited for the opportunity to host you again in the future. Thanks again.

10/10 - Xuất sắc

haleigh

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2021
Vector trả lời vào 16/02/2021
Thank you Haleigh for taking he time to post your great review. We're excited to see that you were able to enjoy our downtown location! We hope to host you at our home again soon!

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2021
Vector trả lời vào 09/02/2021
Thank you for taking the time to post your review. We were delighted to host you. We hope you enjoyed our central downtown location. We sincerely look forward to hosting you again real soon

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Great long term rate and property!
Excellent location for long term stay!
Lưu trú 14 đêm vào Tháng 12, 2020
Vector trả lời vào 23/12/2020
Thank you for taking the time to post your great review. We're excited to see that you enjoyed your time in our home in downtown Wichita. We hope you had the opportunity to enjoy the downtown area!

8/10 - Tốt

pam

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2020
Vector trả lời vào 23/12/2020
Thank you Pam for taking the time to post your review. We're excited that you chose our home for your stay in downtown Wichita. We sincerely look forward to the opportunity to host you again soon!

10/10 - Xuất sắc

Jesse

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
The loft was fantastic, very clean comfortable and stylish! It was a business trip with the comforts of home. The only issues were it felt like I was on a treasure hunt to be able to check in and out with little to no help with how to do any of it. It was very much like national Treasure! However the loft was worth it. The stay was amazing. The instructions as to how to retrieve the keys and drop them off were terrible. Worst I’ve ever had in my life. Ever. With anything. But again the loft was amazing
Lưu trú 4 đêm vào Tháng 11, 2020
Vector trả lời vào 19/11/2020
Thank you Jesse for taking the time to post your valuable feedback. We're excited to see that you were able to enjoy our home in Wichita. I can assure you we are reevaluating our instructions and will have these changed immediately so they are not confusing like you have described. We hope to be able to host you again in the future and with a more seem less arrival and departure experience. Thanks again

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 3 đêm vào Tháng 11, 2020
vector trả lời vào 12/11/2020
Thank you for the great review and for choosing to stay in our home

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
The system to get the key to the property was difficult and did not work. Spent an hour trying to get it. There was no table and chairs to be able to utilize the studio apartment to avoid having to go to restaurants during the pandemic. The TV did not work the whole time and the company was disingenuous about trying to fix it.
Lưu trú 3 đêm vào Tháng 10, 2020
Vector trả lời vào 12/11/2020
Thank you Anonymous for taking the time to post your valuable feedback. i do want to apologize about the technical errors that occurred when trying to return the key. I can assure you these have been fixed and are not a normal occurrence for us. The TV has been corrected as well. We apologize that this was not working while you were staying in our home. We sincerely hope you give us another chance to prove that this is not a typical experience. thanks again

8/10 - Tốt

Jennifer

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Great property but issues with the TV
This property is excellent and I wish I could give it a perfect rating because I liked it so much. The only issue is you need a PhD in Roku TV before going. I have to give props to the Vector peeps who answered the phone and tried to help. I just expect to turn on a TV in a place I'm paying for and have it work. I shouldn't have to spend 2 hours both nights learning all about Roku, setting up accounts and apps, linking my Paypal, etc. Nothing worked. No TV for 2 nights and 2 days. Very frustrating. It's a shame because I otherwise loved the place.
Lưu trú 2 đêm vào Tháng 9, 2020
Vector trả lời vào 12/11/2020
Thank you Jennifer for taking the time to post your valuable feedback regarding your stay in our home. Sincerely apologize that the new TV was not set up correctly before you arrived. We usually have this taken care of ahead of time and are embarrassed you had to go through this. We sincerely hope you give us another try in the future to prove that this stay was not typical. thank you!

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 5 đêm vào Tháng 8, 2020

10/10 - Xuất sắc

Samantha

Thích: Sạch sẽ, tiện nghi phòng
Awesome!
Great stay!
Lưu trú 1 đêm vào Tháng 7, 2020
Vector trả lời vào 13/08/2020
Thank you!

10/10 - Xuất sắc

Kkc, Wichita kc

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
Omg its was BEAUTIFUL place and i will book with them alot more ...trust me youll love it too
Lưu trú 2 đêm vào Tháng 7, 2020
Vector trả lời vào 12/07/2020
Thank you!

10/10 - Xuất sắc

Ryan

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
DT Kansas stay
Apartment was perfect
Lưu trú 3 đêm vào Tháng 6, 2020
Vector trả lời vào 12/07/2020
Thanks so much!

10/10 - Xuất sắc

Tiffany

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 8 đêm vào Tháng 5, 2020
Vector trả lời vào 12/07/2020
Why thank you!

4/10 - Kém

Emile

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Needs better check in process
Spent over 20 driving around looking for property. Name on reservation doesn’t match name on property. First key didn’t open room. Second key did but didn’t have fob for building access. We were asked to make separate trip back to the property during the following day to return first key but would not have access without separate fob. I reserved a room with pool access. No pool in the building. On second night, while my daughter was asleep, the futon collapsed (stylish but cheap ikea). She ended up sleeping on the floor.
Lưu trú 2 đêm vào Tháng 5, 2020