Search Hotels Near Wilson Botanical Gardens, Wilson

"The staffs were so nice and friendly."

"The front desk clerk was disorganized when I checked in. What normally takes only a few seconds to find my reservation and then complete the room assignment took about 5 minutes. When I tried my newly issued key card, it did not work. I had to return (from the 4th floor, with only one elevator working) to have my key card correctly activated. Approximately 30 minutes later a man entered our door. He also had been assigned to the same room as we were! He returned to the desk to get a correct room assignment. Later I left the room, and the key card again did not work when I tried to reenter the room. Again I had to return to the front desk to have the card activated! The night manager was there and quickly reactivated the card. She was very pleasant and apologetic. Afterwards she came by the room to check on us. As noted earlier, one of the two elevators was out service the entire stay. Otherwise the stay went well, the staff was very pleasant, and the breakfast buffet was fresh and tasty."

"Sheets had not been changed. Stains on sheets and comforter. Cigarette holes is pillow cases. Marijuana smell coming through fan and air vent. Light bulbs burnt out on vanity. Went to the office and ask that they be changed and the made tried to hand me the light bulbs and get me to change them. Told the lady we paid to stay there the least they could do is change the light bulbs!! We will NEVER stay there again!!"

"Breakfast not great. TV was very complicated "

"Breakfast was mediocre at best. Options weren’t nearly as good as previous Fairfield Inns. The room was sterile. High ceilings, no artwork or decorative appointments of any kind. Mold in shower along shower door track. "

"No"

"The room was not very clean. There was a dirt ring in the sink and the hand towels were dirty (they were not changed out from the previous person’s stay). I cleaned the sink and put aside the dirty towels and we just used the bath towels. Then when we went to wash up, the sink water backs up and the next day noticed the same in the shower. The A/C is very old and did not work very well. The TV is outdated. Also, some people were smoking outside of our room and the smell was seeping into our room. So the doors seals are probably worn. This location could use a good overhaul. The reason it even got 3 stars was because the staff member who check us in was very friendly. Her name is Brentney. She gets 5 stars. "

"Limited breakfast, parking safe, very old hotel that needs renovation."

"Room had tiny Roaches..saw them when getting up to on the bathroom at night."