Khách sạn gần Thư viện Công cộng Winter Haven tại Winter Haven

"Everything was very nice and clean. The staff was very friendly and helpful"

"Clean"

"I’ve stayed at this property multiple times in the past and never had a problem until this time. First off there were ants everywhere in the room. You can tell they don’t clean. The smell in the room was horrendous. My poor daughter even found an ant on her pillow. To top it off my toilet was clogged and the water came out and we went downstairs to notify them since we kept calling and no one would pick up. Once we notified the staff, they told us we had to clean up the mess because they were...

"Better breakfast"

"Walked into our cottage, when you see sheets covering living room furniture, there is at auto air freshener sticking out of the a/c vent, and one hanging in the closet, when you go in the bathroom the ceiling is covered in mold. Did have clean sheets and towels. One positive thing was water pressure and hot water. I will never stay again "

"Buyer BEWARE!!!!! This place should be condemned. Smelled like garbage. Walked in and left 5 minutes later without even caring to get my money back. Went a little ways up to Holiday Inn. This place has bed bugs. I feel bad saying this bc it looks to be a family run business since they live on property and saw a bed and child. But these standards are horrible. The previous comments are spot on. I am more mad at Hotels.com for even having them listed on this app. Make sure to check into This app...

"The staff was very friendly and helpful. Our room with kitchenette was large and very clean. Beds were comfortable. The breakfast options were good. My family was not very impressed with the eggs, but other than that it was pretty good. Would definitely rebook for our next trip to LEGOLAND"

"Very clean, updated cabins. Beds were comfortable. Family enjoyed the amenities. Will still again!"

"All good"

"Excellent"

"Great place"

"Moldy, overpriced, miserable staff, bad smells, questionable clientelle, unethical business practices, unrealized amenties. Mold visible and very strong smell of mold and cigarette smoke. My allergies were insane and my sinuses were closing up making it hard to breathe. Wifi did not work. There was a large dead lizard in the small pool that looked to be there for quite some time. Staff was miserable and when i asked for help they were unhelpful and hung up on me. I called their corporate...

"You expect quaint. You get unsafe, unsanitary and rudeness. You realize from the check-in through a tiny gated slot that this is not going well. You climb the rickety stairs up and follow the uneven hallway down to the room and use your old fashioned door key to enter. Inside the room is extremely outdated, mismatched, and smells of old Chinese food. The sheets are stained. There is no AC in the Florida summer. There are wire hangars in the open closets. It feels depressing, dank and eerie like...

"The room was quiet and we did sleep well on the king bed but I guess you really do “get what you pay for”. Amenities included 3 small tubes of shower gel; there was no coffee maker or hairdryer .The shower floor was extremely slippery. There was no bath mat & my husband fell. The towel were thin & rough. It was a bare bones kind of room but served the purpose for a short 2 night stay."