Search Apartments in Winterbourne Monkton

"We enjoyed our one night stay however feel there are improvements that would enhance the experience. Breakfast was nice with a good selection and welcoming staff. The welcome wine was a generous touch at check in. The outdoor pool is great however would be improved with keeping the area tidy and organised when guests have left their towels and drinking glasses behind. I found it really unpleasant using the steam room when I noticed a plaster on the floor amongst many hairs, the next day the plaster was still on the floor and proved the steam room had not been cleaned, the sauna was also covered in hairs on the floor. Shame as the facilities were lovely but needed cleaning. I was surprised no slippers were available in the rooms with the robes. Also the water dispenser had not been replenished so on exiting the sauna there was no water available. It felt very low standards that the basics had not been seen to. Check in at 4pm also seems quite late. The room was nice enough for what we needed for a night however if staying longer there’s no wardrobe to unpack, just some coat hooks on the wall. The hotel is great for a night and if you’re lucky with good weather to enjoy the outdoor pool. Although we felt some areas needed improvement we did have a really good time and thought the young staff were very friendly and helpful. "

"This is a light and spacious period property. Our superior double rm 26 in the main house was large with a splendid dual aspect view across the valley. Our generous bathroom was refurbished with modern fittings, the only downside being feeble water pressure in the shower. Buffet breakfast was good quality and hostess Michelle was very friendly and helpful. Overall it was very relaxing, enjoyable and good value, we were pleased with our choice to stay in the edge of charming Bradford, rather than more cramped and expensive accomm in Bath City. "

"Breakfast ok. Ample parking. "

"Great place. Lovely surroundings, lovely staff. Great attention to detail and a great breakfast"

"Man the receptionist. Most of the time your staff are somewhere else, even mid of the day, no one answers the phone!"

"Spent 2 nights in April, top quality in all respects, staff, room, leisure, faciities, all meals excellent, highly recomended"

"We came all the way from San Diego and Steph that worked at the front desk made our experience at this hotel absolutely wonderful. We can’t wait to come back and stay here again! Thank you."

"We enjoyed a wonderful stay at this beautiful hotel. The staff was so helpful and the food was delicious. Highly recommend."

"The hotel was nice and clean but clearly being run on a shoestring. The person on reception, was also the one behind the bar, also taking food orders and then delivering the food. The heating in the room went off early evening, which then made the room chill down very quickly; this did make me smile, I thought another cost saving!! Sadly there was no cooked breakfast in the morning because they did not want to pay for a chef and then no one on reception at checkout as they only manned it after 10am. The pluses were the staff I did speak to were good, the room was clean and comfortable and the views were lovely. So not all negative, hence 3 stars. "